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Posted

Over the holiday we setup a new sims server (2012r2) on a vm which is working fine. The problem we are having is getting Junior Librarian .net working again as every time we run an update it errors with 'Object reference not set to an instance of an object'. Microlib have tried to sort it but so far have failed.

 

I've googled the error and the closest thing I can find is https://support.microsoft.com/en-gb/kb/810098

 

Anyone else had problems like this?

Posted

Can you p2v the old server as a temp measure.

Or was it on your old sims server

How did you migrate

 

Fresh install then recover from backup?

 

With our library stuff I have left it on a server 2008r2 dedicated to that as the last time I moved it took me 3 days to get it working.

Posted
Junior librarian .net is cloud based. The sims server runs groupcall which syncs with junior librarian sending the pupil details. It is groupcall which is not sending the data so as it stands junior librarian will not have the current class list when the school opens next week.
Posted
Over the holiday we setup a new sims server (2012r2) on a vm which is working fine. The problem we are having is getting Junior Librarian .net working again as every time we run an update it errors with 'Object reference not set to an instance of an object'. Microlib have tried to sort it but so far have failed.

 

I've googled the error and the closest thing I can find is https://support.microsoft.com/en-gb/kb/810098

 

Anyone else had problems like this?

 

I take it you have looked at Article No. 1806 on the Microlib support site which lists the error and fix.

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Posted
I take it you have looked at Article No. 1806 on the Microlib support site which lists the error and fix.

 

No I've not. The support guys have been trying to fix it for weeks but you make a good point. I'll be looking at that article first thing Tuesday.

Posted (edited)

Ah I see now the mud has disappeared didn't read the title properly. Sorry

 

You were having issues with the group call importer

Edited by round2it

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