Article: EduGeek Members: NetSupport DNA - Exclusive Offer!!

[Dos_Box]

NetSupport have just let us know that the offer and trial period has now been extended until the 30th September 2016.

You can register for your free trial here.

Again, if you have any questions NetSupport are monitoring this thread so please feel to post them up and they shall reply to you as soon as they can.

[fiza]

What about schools who already have Netsupport School? We are paying annual maintenance on that already. Any special deals for schools like us? Definitely interested but dont want to pay maintenance twice if Netsupport School is bundled with DNA.

[Al_NetSupport]

What about schools who already have Netsupport School? We are paying annual maintenance on that already. Any special deals for schools like us? Definitely interested but dont want to pay maintenance twice if Netsupport School is bundled with DNA.

 

Normally schools have the option to purchase the NetSupport DNA education pack either with or without NetSupport School. In truth, 90% of customers want both, so that's what we have focused on with the offer. We are always happy to do something special for existing customers. If you want to PM me your school details and how many devices you have, happy to sort out a special price for you.

 

We have also started to put together a wall of testimonials from customers and recent product reviews just to help for those looking to try NetSupport DNA. http://www.netsupportdna.com/education/customer/testimonials.asp

 

Hope that helps

 

Al

Edited August 14, 2016 by ZeroHour

[fiza]

Tom has been in touch.

 

Normally schools have the option to purchase the NetSupport DNA education pack either with or without NetSupport School. In truth, 90% of customers want both, so that's what we have focused on with the offer. We are always happy to do something special for existing customers. If you want to PM me your school details and how many devices you have, happy to sort out a special price for you.

 

We have also started to put together a wall of testimonials from customers and recent product reviews just to help for those looking to try NetSupport DNA. http://www.netsupportdna.com/education/customer/testimonials.asp

 

Hope that helps

 

Al

[haldarulon]

just a quickie doe this also include the service desk component or is that extra?

[Al_NetSupport]

just a quickie doe this also include the service desk component or is that extra?

 

Hiya, no the offer doesn't include the ServiceDesk product, but as with everything, I am sure we could make it an attractive option

 

Al

[Al_NetSupport]

Just wanted to say thanks to everyone who has signed up so far, and of course those who have purchased Still plenty of time to download and try over the next month or so, or if time is tight, we are always happy to arrange an online demo or come and show you personally.

 

We have been adding more and more quotes from customers ( and the media) this year, as 2016 is proving to be a mega year for NetSupport. I know its a bit "salesy" but lots of the feedback we get is about customers wanting confidence in the the quality of the solution before they commit time to try it , not based on what we say, but our customers, so i'm only really responding to popular demand

 

You can view all the latest quotes here NetSupport DNA for Schools - Overview of IT Asset Management for Education .

 

Any of our other fab customers who wants or is willing to send be a brief quote, please feel free to PM me and i'll be happy to add it to the wall !!

 

Al.

Edited August 25, 2016 by Al_NetSupport

[jj99]

I cannot recommend doing the above enough! As a MAT we have been looking at centralising our solution and have just moved all our school within our trust onto NetSupport. Replacing a variety of other products (AB Tutor, Impero ect). Other local schools we support have been so impressed by the product we have started rolling it out to them as well. We now have 16 schools within our database with more looking to come on board. We can now manage everything with just a few clicks!

 

The NetSupport technical team have been amazing and helped us through the migration, I wish with the amount of impero issues we have had that I had done this ages ago!

 

Feel free to PM if you want to know more!

[Bev]

Would this replace LanSweeper in terms of the inventory side of things?

[Al_NetSupport]

Would this replace LanSweeper in terms of the inventory side of things?

 

Hi Bev. At the heart of NetSupport DNA is a Hardware and Software Inventory component. It will certainly keep a full inventory of all your desktops and servers as well as discover new devices on the network. NetSupport DNA also includes an SNMP discovery mode ( like LanSweeper) to track things like network switches / printers so you can monitor these too. For mobile devices ( iOS / Android) we have an inventory app you download and run on each device that then sends its data back to your main server. DNA also allows you to manage and track maintenance and lease agreements, and lets you print barcodes to stick on school Assets or display digitally on screen so you can review inventory for any device from a mobile or tablet.

 

I've had a quick review of LanSweeper, and i think DNA covers all the main lanSweeper inventory bits, excluding placing assets on a map, that's not something we do. We do also offer separately a Servicedesk solution, like LanSweeper do.

 

This is a link to a video summary of the product, if you look in the description you will see jump points to all of the main components so you can review the inventory features easily.

 

Hope that helps, otherwise feel free to PM me and be happy to call you to discuss.

 

Al.

[fiza]

@Al_NetSupport - We are going to be doing a trial of DNA starting next week. Previously we have used a combination of Securus and Lan Ranger. One thing that Lan Ranger does that DNA doesnt seem to have is the ability to prevent multiple windows logins. We allowed staff to have multiple logins but stopped students from logging into more than one pc at a time.

 

Any plans to have this implementated in DNA?

[Al_NetSupport]

@Al_NetSupport - We are going to be doing a trial of DNA starting next week. Previously we have used a combination of Securus and Lan Ranger. One thing that Lan Ranger does that DNA doesnt seem to have is the ability to prevent multiple windows logins. We allowed staff to have multiple logins but stopped students from logging into more than one pc at a time.

 

Any plans to have this implementated in DNA?

 

 

Hi Fiza, thanks for the message. I think you are the second or possibly third person who has asked me about this feature, so clearly there is a demand. It is something i have raised as an EN (enhancement request) for development. We are currently working on our version 4.4 update, but will certainly look to see if we can get this into our 4.5 release.

 

The balance with any feature that is "realtime" is to ensure you don't create excessive traffic on the network or undue load on your central server, so as soon as you introduce a feature that checks a value in realtime, in this case to prevent multiple logins, you potentially create an overhead where each PC needs to send back current login information instantly rather have this data polled on a pre-defined frequency. In truth probably not going to be a biggie as we do lots of things in real-time already.....and we have a big team in dev who are a lot smarter than me

 

I think based on the above, i've just publicly committed to the feature so hopefully reassuring .

 

Al.

[fiza]

I think based on the above, i've just publicly committed to the feature so hopefully reassuring .

 

Al.

 

Definitely reassuring. The added feature would make a big difference to us.

[Emma_NetSupport]

Hello,

 

As well at the option to evaluate the products, we are also more than happy to run a webinar for anyone interested Please feel free to PM me or Tom with any times or dates suitable for you

 

Emma

[Driftingashore]

This offer has been a dream come true for us. Between the safeguarding features, the pricing and the very helpful @Emma_NetSupport this all felt a little too good to be true.. but here I am rolling it out today

[tj2419]

Is the trial limited to a number of computers or is it for your entire network?

 

Thanks

[Emma_NetSupport]

Is the trial limited to a number of computers or is it for your entire network?

 

Thanks

 

Hello,

 

The trial version is for 50 licenses

 

Thanks

 

Emma

[Al_NetSupport]

As Emma said, by default the download includes a 50 Device limit, but rest assured we can always provide larger trial licences for any schools or trusts that want to see it working across the full enterprise.

 

Just need to PM one of the NetSupport team here on the forum, call or use our live chat option on the NetSupport DNA website.

[brownt02]

We bought Netsupport through this deal at the end of August, we have been using it daily and got some very good results from the E-safety side of the program. We have had some technical issues however the support from the Technical Team at Netsupport been brilliant and I can't fault the regular updates and fixes that they carried out to resolve the problem we had with a file. Also not many of the big companies would do a site visit to ensure that it was working fine. Look forward to working with them in the future.

[rdhawkins]

We bought Netsupport through this deal at the end of August, we have been using it daily and got some very good results from the E-safety side of the program. We have had some technical issues however the support from the Technical Team at Netsupport been brilliant and I can't fault the regular updates and fixes that they carried out to resolve the problem we had with a file. Also not many of the big companies would do a site visit to ensure that it was working fine. Look forward to working with them in the future.

 

No problem at all Tom, was a pleasure to meet you guys and always here if you need help with anything.

Rob Hawkins

[RTay]

I have been discussing Netsupport DNA and Netsupport School with the helpful Netsupport sales team today as a possible alternative to a managed eSafety monitoring solution our SLT are interested in (Impero looks fantastic too). It looks a brilliant set of products. However if you can somehow make it possible to view iPad screens while the children work and capture keyword violations when we are not monitoring them, it would be a perfect product. I understand that you are unable to do this at the moment due to restrictions caused by the latest version of iOS. Are there any plans to create a special Netsupport browser so that we can monitor what the children are searching for? I know AB Tutor and Impero have something like this (but unsure if it will still work with the latest iOS restrictions). I know the monitoring will stop once the special browser app is closed but if I disable Safari they will be unable to get on anything inappropriate (as long as the installed apps we choose are safe and default messaging apps are restricted). I know apple have their own classroom solution for iOS but I was looking for one complete monitoring and screen viewing solution for Windows and iOS. Thanks. Rich.

[Al_NetSupport]

Hi Rich,

 

Thanks for the post. Thanks for the feedback, and can't deny we have had huge demand in recent months for NetSupport DNA and especially our eSafety features.

 

Apple don't make vendors life easy on iOS however we do already have our classroom app for iOS for collaboration, assessment, surveys and presentations. Viewing an iOS screen currently is only supported "in app" by Apple so all vendors are in the same boat.

 

The NetSupport elves are busy on a new major iOS update that will add our own browser and keyword monitoring as part of a broader app so watch this space

 

We also like to build across the platforms so we have both teacher and student apps for Android and Chrome too.

 

Most importantly we like to make sure product quality and support is key, so sometimes that means we don't always rush new features out. Suffice to say we have a lot of updates due in the coming months.

 

As I always offer to customers, I am always happy to come and visit and go through our solutions with anyone if helpful.

 

We have a great offer on at the moment and loads of new features due in the next few months

[colacao82]

Hi Rich,

 

Thanks for the post. Thanks for the feedback, and can't deny we have had huge demand in recent months for NetSupport DNA and especially our eSafety features.

 

Apple don't make vendors life easy on iOS however we do already have our classroom app for iOS for collaboration, assessment, surveys and presentations. Viewing an iOS screen currently is only supported "in app" by Apple so all vendors are in the same boat.

 

The NetSupport elves are busy on a new major iOS update that will add our own browser and keyword monitoring as part of a broader app so watch this space

 

We also like to build across the platforms so we have both teacher and student apps for Android and Chrome too.

 

Most importantly we like to make sure product quality and support is key, so sometimes that means we don't always rush new features out. Suffice to say we have a lot of updates due in the coming months.

 

As I always offer to customers, I am always happy to come and visit and go through our solutions with anyone if helpful.

 

We have a great offer on at the moment and loads of new features due in the next few months

 

Gutted that I missed this offer! Will you be doing it again as I want to go with NetSupport!

 

Thanks,

 

Cola

[Tom_NetSupport]

Gutted that I missed this offer! Will you be doing it again as I want to go with NetSupport!

 

Thanks,

 

Cola

 

We'll always be able to offer something, so feel free to PM us at any time to enquire

 

Thanks

Tom