Theldron Posted June 24, 2016 Posted June 24, 2016 Last night I completed a SWGFL router and modem swap/upgrade for one of our primary schools. I checked with the SWGFL engineer and all was OK on the curriculum side, until this morning when the school phoned me to let me know that their admin PCs cannot access the internet and they cannot print. I couldnt check the admin PCs last night as they has all gone home and I have never touched the admin side, so had no logins. The school runs on two separate networks Admin and Curriculum (I know its not my setup - inherited) and two separate IP scopes *.84 (curriculum) and *.149 (admin), the printers are setup on the admin IP range. By removing all static IP configuration from the admin PCs has enabled them to access the internet, but I didn't get round to the printers today as I couldn't leave my school for too long as my techie is away and there are interviews going on. I am going back Monday to sort! What could have caused this? Could the router have had a config setup for this? I am thinking the best cause of action is just to remove the admin network and move them all to one network. Any thoughts would be appreciated.
pantscat Posted June 24, 2016 Posted June 24, 2016 So did you setup DHCP on the admin network? or is the network just not segregated in any way? It's probably that the router IP hasn't been configured properly for the admin default gateway.
Theldron Posted June 24, 2016 Author Posted June 24, 2016 I never touched the admin network, so I dont know what the setup is on there. Ill need to look Monday. The networks are joined in such a way that allows them to share a printer, but that is it.
dry Posted June 24, 2016 Posted June 24, 2016 If you get a chance, set up DHCP reservations instead of setting static IP addresses on all devices on the 'admin' network. Will make anything like this easier if you need to do it again.
DJ-1701 Posted June 24, 2016 Posted June 24, 2016 It may well be that SWGfL did not set the router up with the correct network settings for the Admin LAN socket.
Theldron Posted June 24, 2016 Author Posted June 24, 2016 Hi all, Thanks for the replies. dry - That is on my list for things to do/check Monday. DJ-101 - that was my thought. I have contacted them about it. I'm going to need a drink tonight!!!
MatthewL Posted June 24, 2016 Posted June 24, 2016 I have some setup that have ACL's so things like printers can be seen on both networks. If it was me and there was no reason to have the 2 networks merge them into one these days, saves all the issues been on the one.
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