Internet Explorer 11 crashing

[Peter56]

Suddenly getting IE11 showing a white screen and crashing when it is being opened.

 

Right click on the icon and select "Run as Administrator" lets you open it, but then showing all the addons as being incompatible.

 

If you untick "Enable Protected Mode" on the security tab then it opens and runs fine, Also showing all the addons as being incompatible.

 

Try running with all addons off still crashes.

 

This has only started this week.

 

Seems to only be affecting Win 10 users not Win 7 users.

 

Have gone through my GPO's but cannot see anything there.

 

Has anyone else seen this?

[witch]

Microsoft want you to use edge?

[DJ-1701]

Strangely no, I have had the reverse though... Edge bombs out when loading.

Have you tried going to the Internet Options -> Advanced -> Reset... and seeing if it works then?

[Michael]

If you navigate to Help > About, what build of IE11 are you using? The latest is 11.0.30.

 

I'm still using 11.0.29 without any issues for most users.

[Peter56]

Tried a reset and still the same.

 

Have seen that issue with Edge too.

 

On 11.0.30

 

I think it might be a group policy.

 

Moved the computer and user to plain OU's and deleted the Default domain policy. Still the same result, after a reset IE working well. Put the default domain policy back and I have the same fault back.

This time I copied the settings in the reset advanced settings page into the preference settings of IE in the default domain policy.

 

Will let you know the outcome.

[Peter56]

Can report that it seems to be one of the settings in the preferences that was the cause.

 

But if this is the case then why were the students not affected?