Brodieeee Posted March 16, 2016 Posted March 16, 2016 Hi, I am currently covering for the Network Manager (who has just left) and have been asked to update a desktop from version 629 to 630. It's been a while since i've done anything along these lines so rather than "have a play" I thought I'd drop a quick message in here to see if any of you lovely people may be able to help. Any help or direction would be greatly appreciated! Thank you,
3s-gtech Posted March 16, 2016 Posted March 16, 2016 NovaT6 updates tend to roll out with SIMS updates. Do you have the update available on your SIMS server? Are you using SOLUS3 to distribute updates? 1
Brodieeee Posted March 16, 2016 Author Posted March 16, 2016 I assume we do have the update as one user has been upgraded to 630 already. Yeah SOLUS3
Linfit Posted March 16, 2016 Posted March 16, 2016 (edited) The latest version of Nova T is 6.33, which was included in the Autumn release. If you are using Solus3 it should have been updated automatically when the Autumn release was installed. If it hasn't, it may be that these machines are using stand-alone installs. Nova can be installed as a stand alone application, for the convenience of Timetablers who want to work at home usually, but you need a separate installer for this and a copy of the relevant licence file. The licence file is probably on your server somewhere, its called MLICENCE.DAT. You will have to get the stand alone installer files from whoever is your support contractor or - I don't know of they are available via MyAccount. Edited March 16, 2016 by Linfit 1
Brodieeee Posted March 16, 2016 Author Posted March 16, 2016 It seems as though I may need to make a support call! Thank you for your help, I was hoping it would be simple but I guess without knowing where the files are this will be a problem!
Boredguy Posted March 16, 2016 Posted March 16, 2016 If you mean the satellite installation of Nova-T, then you don't get the installer via Solus 3 so you have to call up either for the latest ISO of the SIMS build or hope that they send you through the zip of it. 1
Barcrest Posted March 16, 2016 Posted March 16, 2016 (edited) You can download the latest Nova Satellite install off supportnet or whatever it's called now and install it on the machine yourself it's pretty straight forward. EDIT: https://myaccount.capita-cs.co.uk/Notifications/SIMS-Release-Download-Links/ I think you need to be logged in to get to that page. Edited March 16, 2016 by Barcrest 1
Brodieeee Posted March 16, 2016 Author Posted March 16, 2016 I've just been sent that same link by their live chat support Barcrest! Thank you! Just signing up now.
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