Remote Access

[GRitchie]

Currently, we have the typical robocopy solution in place (they save in a folder on their C drive, it robocopies a backup each time they log in).

I've started to move some people across to a VPN solution, as I find this is more practical, secure and safe.

 

Everyone who has a decent home broadband/fibre connection is finding the VPN to be miles better than the previous solution. However the odd one or two members of staff that have terrible broadband (I mean less than 5Mbps down/up) are finding the VPN a challenge; that I understand.

 

Obviously we can't make them pay to get their own internet upgraded, but that's what they need to do for it to work. How would you guys deal with this situation? I know that SLT will no doubt want me to make an alternative solution (like robocopy/having files on their C drive) but I don't want to have multiple systems going on really. I can see that being even more confusing!

 

Ideas?

[3s-gtech]

What sort of speeds are they actually getting? Being in a rural area, 1-2Mbps isn't unusual here and we get by. We implemented a browser based file manager and RDP in browser solutions which both worked fine below 2Mbps. HAP+ should do the same, or even Direct Access. Edited March 8, 2016 by 3s-gtech

[Areku]

RDWeb, we offer both full RDP sessions, and have published our common used apps. (sims etc).

 

RDWeb (and alike other solutions) have been created to offer a decent service to those users who do have slower connections, as well as those with better.

 

Not had any complaints..

[GRitchie]

One member of staff was showing me results of 0.08Mbps down when they were connected to the VPN :/

 

HAP+ I've looked at, but I'm not too convinced about it - just the way you have to download then re-upload files; I don't think all the staff would get that

Direct Access would probably be ideal, but I did look into that at a previous workplace and it got too involved too quickly for my knowledge!

[GRitchie]

Used to have an Oracle remote desktop before I started, but the general consensus was that staff didn't like it/it was unreliable

[sparkeh]

Direct Access would probably be ideal, but I did look into that at a previous workplace and it got too involved too quickly for my knowledge!

Depends when you looked at it. DA has been massively simplified, I implemented with Server 2012r2 and Win 10 Education and it works a treat.

[GRitchie]

Working with Windows 7 here - still as easy on that?

[sparkeh]

Working with Windows 7 here - still as easy on that?

If I remember correctly there are a few extra steps for 7 but nothing too onerous.