Sonos in a School Environment

[Mike_Hall]

Hi,

Has anyone any expertise on using SONOS devices in schools?

I look after a school where a 3rd party company installed 4 Connect amps and 2 Bridges. All was OK until SONOS released updates for the devices. Now when I start the controller software I'm prompted to update. However on doing this it fails with an error 1101 error. I've been in contact with SONOS and they sent me a list of ports which I forwarded on to the school's ISP (YHGfL/ICT4C). They have opened the ports and have supplied them with details of the internal IP addresses of the equipment so they can bypass the proxy. However, the issue persists.

 

Have any of you guys been able to implement these devices successfully?

 

Thanks

Mike Hall

[PotNoodleTech]

I sincerely doubt the Sonos home equipment would have the facility to specify a proxy server in the settings. It would probably update OK if you took it home and plugged it into a normal router.

[Oaktech]

This is exactly what I had to do. I used to support AV in a school with more money than sense who had shedloads of Crestron equipment that asked for updates constantly and I ended up doing them plugged into a laptop and tethered to my phone because the school internet used TMG and squashed the traffic no matter what the IT guys did.

[Mike_Hall]

I sincerely doubt the Sonos home equipment would have the facility to specify a proxy server in the settings. It would probably update OK if you took it home and plugged it into a normal router.

 

Sonos said that they don't support proxies. That why I passed the IP addresses on to the ISP. However, it hasn't worked. Taking off site was my next option