Error 1603 SOLUS 3 Manual Install

[dpswatson]

Hi Everyone - I have a few standalone laptops that have always run SIMS and I'm finding that every time there's a SIMS update, at least one of these laptops just will not either find a SIMS update (on the SOLUS Agent), or will find it and queue it but never update (Server has no record of update request in the logs).

Today I decided to do a clean install, so uninstalled everything and deleted the folders from Program Files and Program Files (x86).

 

From the server, SOLUS gets an Access Denied when trying to redeploy the agent (even after removing the laptop and manually adding it again via NAME or IP). I even create a new user account to authenticate with but nope. Tried USERNAME and LAPTOP\USERNAME.

So I exported the SOLUS installer and ran the BAT file. It hangs, MSIEXEC is running but nothing happens - after 1 hour I End Task.

So I ran the MSI (64 bit version for Win 7 Pro x64), entered the Server details found in the Batch file and correct location of the Key file. It crashes out after the UAC prompt, rolling back and giving no specific error. Event viewer suggests it has installed successfully with Error 1603. No further details.

 

I have tried disabling all firewalls, uninstalling all AVs, Killing all tasks and stopping any essential services.

Short of reinstalling Windows (I can run the manual installer with no problems on a clean Win 10 Pro x86 install) I'm stumped.

 

[dapaulio]

Forgive the obvious wild stab in the dark. This one is a head scratcher.

Suggestion - Have you tried disabling uac?

Solus 3 also requires ports unblocking. I know you mentioned you disabled the firewall but try opening the specific ports for solus 3 as uac may be blocking it's communication regardless of the firewalls state.

[dpswatson]

I'll give that a try and get back, thanks.

[winng]

Try running this in a batch file:

 

netsh advfirewall firewall add rule name="Solus 3 DS" dir=in action=allow protocol=TCP localport=52965

 

netsh advfirewall firewall add rule name="Solus 3 DS" dir=out action=allow protocol=TCP localport=52965

 

netsh advfirewall firewall add rule name="Solus 3 Agent" dir=in action=allow protocol=TCP localport=52966

 

netsh advfirewall firewall add rule name="Solus 3 Agent" dir=out action=allow protocol=TCP localport=52966

 

netsh advfirewall firewall add rule name="Solus 3 Agent UI" dir=in action=allow protocol=TCP localport=8739

 

netsh advfirewall firewall add rule name="Solus 3 Agent UI" dir=out action=allow protocol=TCP localport=8739

 

netsh advfirewall firewall set rule group="windows management instrumentation (wmi)" new enable=yes

 

netsh advfirewall firewall set rule group="Windows Remote Management" new enable=yes

 

netsh advfirewall firewall set rule group="File and Printer Sharing" new ENABLE=Yes