Stolen ipads

[DSapseid]

I am helping a primary school at the minute and they have had some iPads go missing at a break in recently. When looking at serials and copy invoices they are missing 10+

 

I have managed to get the serial numbers of all the missing ones as I think ex staff students have 'borrowed' them to use at home not returned them when they left.

 

The school have emailed Apple to ask for them all to be disabled in the hope that they are then returned to the school. But as the old tech didn't register them to the schools appleid and therefore not linked to find my iPad and they have registered to an individual they say they can't. I have a copy of the invoice with serial numbers so I have proof that they are the schools.

 

Is there anything we can do?

[Edu-IT]

I don't think there's much you can do now if they're not registered to your Apple ID. The school need to learn from this mistake - not have adequate procedures in place to manage loaned equipment - and tighten up to hopefully prevent it happening again.

 

Apple are very set in their ways and won't really go against their set procedures.

 

You could try emailing Tim Cook - it'll go to his Exec Office - who might be willing to spend more time trying to help if you send over scanned copies of receipts and crime references.

Edited January 8, 2016 by Edu-IT

[twin--turbo]

"they have had some iPads go missing at a break in recently. When looking at serials and copy invoices they are missing 10+"

 

"I have managed to get the serial numbers of all the missing ones as I think ex staff students have 'borrowed' them to use at home not returned them when they left."

 

So are the stolen from the break in or removed by pupils staff?

 

You certainly can't make an insurance claim for them as there is no way to tell if they were stolen or they were removed whilst supervised.

 

 

I can't think of anything else you can do but write them off and tighten up control over the remaining units.

[witch]

Do you have any idea who might have taken them? Is there any way of putting out a message - via a newsletter or twitter, facebook or whatever to say that you DO have the means to trace them but will allow an amnesty of X weeks for them to be returned, no questions asked.

I know it is unlikely to succeed but on the face of it, with no other alternatives, it could be worth a go