wardsidjame Posted January 8, 2016 Posted January 8, 2016 (edited) Is anyone using Sisra? The application comes with an excel add in, until recently this was allowing us to go onto online mode, but recently this has stopped, we use Smoothwall. When looking at the filtering nothing is being blocked and both Sisra.com and Sisraanalytics.co.uk are in the white list. Edited January 8, 2016 by wardsidjame
6Foot2 Posted January 8, 2016 Posted January 8, 2016 We use Sisra here and I have just checked with our Admin team. They say that it is working for us. We do not use Smoothwall. HTH.
bobsmith Posted January 8, 2016 Posted January 8, 2016 All working fine here, have you tried uninstalling and redownloading it?
jimbojames136 Posted January 8, 2016 Posted January 8, 2016 Hi, The online mode for Excel has never worked for us, and we also use a smoothwall. Using offline mode has'nt cause me any major headaches so far.
Oaktech Posted January 8, 2016 Posted January 8, 2016 From memory, you probably need to look at your office trust centre settings, when I worked at a school that used it, every other office security update would knock out online mode!
wardsidjame Posted January 8, 2016 Author Posted January 8, 2016 After speaking to Sisra support they have provided us with a new version, this is now working fine.
CyberDrac Posted July 22, 2016 Posted July 22, 2016 Thread Resurrection ... did anyone get to the bottom of this? We have tried exactly the same approaches with exactly the same results ... notably we are seeing error 100s in the realtime logs edit: we are using a version downloaded today
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