PotNoodleTech Posted September 10, 2015 Posted September 10, 2015 Why why why why would they change the default reply button from "reply" to "reply all" all of a sudden. There are accidental emails here there and everywhere. I've seen that each user can manually change this in their settings which is a potch - any gurus have any idea if I can mandate this change across my 365? I've had a look in the admin settings but can't find it. Ta!
6Foot2 Posted September 10, 2015 Posted September 10, 2015 I couldn't find anything either. I sent an E-Mail to all staff last week: Changes made the web E-Mail service mean that the 'Reply' button now defaults to 'Reply all' If you would prefer that the default was 'Reply' you will need to change the setting by clicking on the cog at the top right of the screen: http://i.snag.gy/sCaxB.jpg Then click 'Options' in the drop down menu. From there select 'Automatic processing/Reply settings' In there select the radio button next to 'Reply' and click 'Save'
Mark182 Posted September 10, 2015 Posted September 10, 2015 same here, We had to log a support case direct with M$, still awaiting a response.
synaesthesia Posted September 10, 2015 Posted September 10, 2015 Saw this yesterday, and found an amusing response by an MS tech on Technet that was struck out and replaced with instructions for individual users to change their default. https://community.office365.com/en-us/f/148/t/402038
PotNoodleTech Posted September 10, 2015 Author Posted September 10, 2015 And this ladies and gentlemen is the my main problem with everyone using "the cloud", someone in an office that hasn't been near a school in 10 years is making decisions that suddenly affect the day to day running of my school. *sigh*
synaesthesia Posted September 10, 2015 Posted September 10, 2015 It's a bit bigger than that. How many ballsups have been made in the past few years with "Reply All" and "CC" being incorrectly used, leaking highly personal details to many, many people.
mattpant Posted September 10, 2015 Posted September 10, 2015 There's already a thread about this topic... http://www.edugeek.net/forums/enterprise-software/158540-office-365-changed-e-mail-settings.html ---- I had this reply back from Microsoft Today - ============ Hi Matt, Hope you are well. As agreed, I’m following up on the case. Since my last email, I’ve opened a design change request, it has been re-evaluated by our product engineering team and we believe most users are using the Reply All action. So the decision was made to leave it as it is, at least for the time being. Good news is that we are working on exposing the feature through powershell, to make it easier for admins in changing the option for multiple users. It will be available this fall. Regarding the EWS script, I would not go that route, given the additional work required compared with the powershell switch that is due to be released. Please let me know you thoughts. ========================================== 1
MrFrostmaul Posted September 10, 2015 Posted September 10, 2015 Most users are using the reply all action as it's the default one and they aren't checking what it says before clicking it.
maxrebo Posted September 17, 2015 Posted September 17, 2015 Yep, this is driving me mad!. I`ve sent out 2 emails in the last few days asking people to change this, but of course no one bothers reading them and then everyone gets pointless replies. Its only a matter of time before someone balls it up! Hope they sort a site wide fix soon!!
KingDuncan Posted September 24, 2015 Posted September 24, 2015 In the meantime, head over to https://office365.uservoice.com/forums/273494-outlook-and-calendar/suggestions/9339999-please-change-the-default-reply-all-button-to and register your vote to change it back. 1
sted Posted September 24, 2015 Posted September 24, 2015 what numpty thought reply all as a default was a good idea?
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