PaulRenda Posted June 4, 2015 Posted June 4, 2015 Hello, Is anyone having a nightmare with the AirWatch system? Their customer service is slow in answering and now out of the blue we have a limit of calls we can make. Don't know where they got this from. We don't use the extent capabilities of AirWatch. We only use it to push apps on to the devices. Can anyone suggest a simple MDM? Thank you Paul
Moos3h Posted June 4, 2015 Posted June 4, 2015 I can't comment as a customer but when we approached them for demos etc. their sales support was shocking - frankly if they can't be bothered PRIOR to sale, doesn't bode well for afterwards! We didn't purchase, as you might have gathered.
Sylv3r Posted June 4, 2015 Posted June 4, 2015 We've never really had any major issues. Everytime we've needed support even for simple queries they have always got back to us pretty sharpish.
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