Blackboard Collaborate

[APMerry]

Has anyone been asked to use this in classrooms? I've got a few teachers that want to open files that use Blackboard Collaborate Launcher but it installs into the users folder on the C: drive and only works for the user who installed it (me). I cant find a way to change the install location, ideally want it in program files.

 

Anyone experienced this?

 

Thanks!

[kennysarmy]

Just been asked to install this at the last minute for a teacher who wanted to do some training session after school!

 

I logged on to her PC to test it and then of course it failed when she tried as the blackboard collaborate software installed to C:\users.

 

I just moved the folder to a shared drive and then when she logged in and tried to open the link we could browse to the executable....

 

However that just then caused the next issue....

 

[free780]

Probably uses Java. Did you run admin when you installed it?

[mrnoisy]

It's a pig to get going, there's a load of ports and addresses that need to be unblocked too, there's some details on their tech knowledge base

[kennysarmy]

It's a pig to get going, there's a load of ports and addresses that need to be unblocked too, there's some details on their tech knowledge base

@mrnoisy

 

Do you have a link to their tech knowledge base?

 

Cheers

[stjtech]

Hi,

 

Has anyone managed to get the Launcher software to work for all users without giving a user rights to install the software ?

 

I have looked at their support pages but it's a nightmare and you end up going round in circles.

 

Thanks

 

Steve