Mapped home directory refers to a location that is unavailable.

[daneil16]

Afternoon all,

 

We are running Server 2012 R2, and Windows 7 Ent on all machines. Users have their Home directory and profile directory mapped in Active Directory.

 

We get this strange problem where the students mapped drive says "N: refers to a location that is unavailable. it could be on a hard drive on this computer or on a network." The icon is there along with the location \\server\share but it doesn't have the drive capacity underneath. (I.e. 800MB free of 1.5GB). Another user logs onto the same PC and it works fine. I am assuming it is something to do with the profile or offline files perhaps.

 

Anyone had this problem and know a fix via GP or similar? Not a major pain as the student just moves to another computer but figured I would put it out there as it's one of the many things I need to fix! lol Thanks

[lukeacourt2]

Afternoon all,

 

We are running Server 2012 R2, and Windows 7 Ent on all machines. Users have their Home directory and profile directory mapped in Active Directory.

 

We get this strange problem where the students mapped drive says "N: refers to a location that is unavailable. it could be on a hard drive on this computer or on a network." The icon is there along with the location \\server\share but it doesn't have the drive capacity underneath. (I.e. 800MB free of 1.5GB). Another user logs onto the same PC and it works fine. I am assuming it is something to do with the profile or offline files perhaps.

 

Anyone had this problem and know a fix via GP or similar? Not a major pain as the student just moves to another computer but figured I would put it out there as it's one of the many things I need to fix! lol Thanks

 

Have you done a full reset of the student account.

 

Delete the roming profile if they have them from the server and the client machines.

 

Make sure you have set the student account to have a quota.

 

Many Thanks

 

Luke A'Court

[dapaulio]

Afternoon all,

 

We are running Server 2012 R2, and Windows 7 Ent on all machines. Users have their Home directory and profile directory mapped in Active Directory.

 

We get this strange problem where the students mapped drive says "N: refers to a location that is unavailable. it could be on a hard drive on this computer or on a network." The icon is there along with the location \\server\share but it doesn't have the drive capacity underneath. (I.e. 800MB free of 1.5GB). Another user logs onto the same PC and it works fine. I am assuming it is something to do with the profile or offline files perhaps.

 

Anyone had this problem and know a fix via GP or similar? Not a major pain as the student just moves to another computer but figured I would put it out there as it's one of the many things I need to fix! lol Thanks

 

Sound like the users profile home directory is not shared or present.

 

Need some clarity do you share the home directory location eg \\server\userhome$

Or do you share a folder that contains all the home directories in? Eg \\server\homes$\userhome

 

To clarify is N: the drive you are using to connect the users home directory in AD?

 

Check the user profile tab in AD.

Check the letter corresponds to the letter you would normally use

Copy and paste the home directory path location in to a run cmd and see if the directory appears. If it appears we know the users home directory is present.

 

If present then check the share permissions and Nt permission of the folder the user is connecting too. Log on to your file server hosting all the home drives. Navigate to the home drive and Rick click properties on the home drive folder.

Click security- add the user full control of that folder

Please note if you share your home directory , click on the sharing tab , advanced, ensure the share is created and click permissions ensuring that everyone has full control

Hope this helps