Rapid Writing - Allocation & Records

[woreilly]

I am helping a school who think their rapid writing is 'not working'. As a test, I made a new group (within the software) and added 2 users. I then went through and completed a couple of books/tests and it seemed to successfully write to the database. Is it correct that the "teacher" needs to exit and re-enter the program for the Allocation & Records page to update accordingly?

 

If I finish a test/book (remain in the software) and then log in to the teacher page and go to Allocation & Records and it was up to date for the user I just completed a test on but wasn't showing the 2nd user properly - UNTIL i completely exited then came back in.

 

FYI - The database sits on a shared network drive where all users have full control. It is Server 2012R2 on a Virtual DC to x64 Windows 7 Pro Clients

[craig2562]

Hi there woreilly,

 

Did you ever solve this?

 

I have a similar issue in that even though you allocate tasks for pupils these are not seen within the Teachers page. And when the pupils take the tests it does not go onto the next test once completed, just goes back to the test they've already done.

 

Support have been unhelpful, even suggesting that the software we have purchased is non-network, even though all the printed literature with the software clearly says it is!!

 

Any help would be appreciated.

[woreilly]

Hi there woreilly,

 

Did you ever solve this?

 

I have a similar issue in that even though you allocate tasks for pupils these are not seen within the Teachers page. And when the pupils take the tests it does not go onto the next test once completed, just goes back to the test they've already done.

 

Support have been unhelpful, even suggesting that the software we have purchased is non-network, even though all the printed literature with the software clearly says it is!!

 

Any help would be appreciated.

 

Hi, I eventually had no further complaints on this. I think the school just learned to deal with the fact that test results weren't recorded on the database for the teacher to see until the pupil exited the program.

 

Are there any pre-requisites for the software that aren't installed? i.e. .NET?

 

Sorry I can't be of any further help to you