OVS EE price hike in second year

[birchanger]

I've just been quoted £35.09/fte for the desktop bundle for the second year of our three-year OVS EE, which is quite a hike from last year's £31.92. Does this sound reasonable? I suppose it's possible that I was sold a bit of a loss leader last year. Edited November 12, 2014 by birchanger

[localzuk]

The price the reseller is paying is the same as they paid last year - that's the whole point of the 3 year deal.

 

Get quotes from other resellers - you can move your reseller during the contract if you want. We did.

[sparkeh]

Hmm... If you are signed up for three years you should pay the same for each year of the term.

Have you queried this?

[birchanger]

Hmm... If you are signed up for three years you should pay the same for each year of the term.

Have you queried this?

 

I have now, and you're correct. I've now been apologised to and all is well.