IE10 & 11 Issues Win7

[gtg93]

I've had this issue with a couple of sites, but can't seem to find a common factor that could be causing it. Has anyone else experienced the following, and does anyone have a fix for it?

 

Open IE (10 or 11) to the homepage which is Google, and for a brief moment, it's fine. It then flickers and goes to a blank white page. On this page, I am able to scroll down and then Google display properly, only at the bottom of the page which happens to be twice the size of Googles normal page. Some other sites display similar or just as a blank white page.

 

When accessing sites that require a sign in, you can click in the text box, but the cursor appears at the opposite side of the page and no text is input when you type.

 

 

Currently the fix I'm using is to use chrome or downgrade to IE8/IE9 but this isn't exactly ideal.

 

Hope this makes sense, I will try and get some screenshots if they're needed.

 

Thanks

[3s-gtech]

Do you have SMART Ink installed on these PCs? It's a classic symptom. Updated versions may solve this (though it's now licensed differently) or just remove it if so.

[gtg93]

We do, but as it is not happening on all I didn't think this was related.

 

If I remove SMART Ink will this not remove the ability to draw over programs other than SMART Notebook?

[fiza]

We have the same problem. We use smart 11.2 and upgrading to Smart 11.4 also upgraded smart ink to 2.2 which should solve the problem.

[3s-gtech]

Yup, but it's whichever is more important. IME SMART Ink is a menace so off it goes, but otherwise you'll need to get hold of an updated version.

[gtg93]

We have the same problem. We use smart 11.2 and upgrading to Smart 11.4 also upgraded smart ink to 2.2 which should solve the problem.

Will give this a go - thought we was already on 11.4 maybe not

 

 

 

Yup, but it's whichever is more important. IME SMART Ink is a menace so off it goes...

Couldn't agree more, but you try telling some of the teachers that!