witch Posted September 28, 2015 Author Posted September 28, 2015 Roaming I have recreated all the profiles of the affected staff/wiped the laptops etc The thing they were all doing was accessing a shared drive on the server - which is what the error points to - but the fix via MS wouldn't run and the same fix via another website was accepted but the laptop still bluescreens
BKGarry Posted September 28, 2015 Posted September 28, 2015 What about deleting the share (just the share not the folder itself) resharing it with a different name and updating the mapped drive to that new share. I know that sounds stupid but you never know
witch Posted September 28, 2015 Author Posted September 28, 2015 Not always the same share - could be documents or shared resources. And nobody else has the same issue
BKGarry Posted September 28, 2015 Posted September 28, 2015 wow, that is just not nice at all, I would be looking and installing one from scratch but I know that take a long time.
witch Posted September 28, 2015 Author Posted September 28, 2015 I am doing that very thing as we speak.
witch Posted September 30, 2015 Author Posted September 30, 2015 So - one of the ones I did all the updates, hotfixes and the like to has come back. It has blue-screened 6 times this morning! Same error message as before I really don't know what to do now Resign
seahorse Posted September 30, 2015 Posted September 30, 2015 Remove Eset for the day. Perhaps try using Microsoft Security Essentials as a temporary measure. I've seem issues with network scanning and AV before. I know Sophos was mentioned but AV generally still worth ruling out unless you have already
witch Posted September 30, 2015 Author Posted September 30, 2015 Have done already - sadly On another note - the one I wiped and started again won't connect to the network - "desktop service" (hope that's right - in the other school now) isn't running. If I restart it all is fine until the laptop reboots and then it stops again. Any advice on this gratefully received too
seahorse Posted September 30, 2015 Posted September 30, 2015 Usually network adapter driver related from what I've seen. Seen as you've rebuilt thus from scratch you've most likely used updated drivers. Could you try an older driver in this case? Opposite advise to that of the the wireless adapter I realise.
witch Posted September 30, 2015 Author Posted September 30, 2015 Usually network adapter driver related from what I've seen. Seen as you've rebuilt thus from scratch you've most likely used updated drivers. Could you try an older driver in this case? Opposite advise to that of the the wireless adapter I realise. Used the driver from the disc as it happens as at the time the server was down and I couldnt access the web. Will go and get the one from the site and see what is what
seahorse Posted September 30, 2015 Posted September 30, 2015 If that one also gives you grief try exporting one from another laptop using DoubleDriver or similar.
witch Posted September 30, 2015 Author Posted September 30, 2015 If that one also gives you grief try exporting one from another laptop using DoubleDriver or similar. problem with that is that it may be the wireless driver contributing to the BSOD issues
seahorse Posted September 30, 2015 Posted September 30, 2015 Sorry. Thought you meant the NIC rather than the WNIC. Fair Point but I just meant to rule out updated driver in the short term.
witch Posted September 30, 2015 Author Posted September 30, 2015 It's both apparently. According to Fujitsu. I really am stuck now - It is plainly - from the error message - a windows issue that I cannot fix
seahorse Posted September 30, 2015 Posted September 30, 2015 So when trying to install the hotfix what do you get back when it fails to install exactly?
witch Posted September 30, 2015 Author Posted September 30, 2015 "not applicable to this computer" But the info says Windows 7 SP1 which I have I also went to another couple of sites and found the actual changes and did them via command prompt. They went in fine.Don't ask me what I did as I can't remember and I am in the wrong school at present
witch Posted October 5, 2015 Author Posted October 5, 2015 ARRRRGGGGHHHHH I took a laptop I wiped it I put Windows 7 on it from the FUJITSU restore disc. I put drivers on it from the Fujitsu disc I updated them from the Fujitsu website Yes, I put it on the domain and let it install the school software - but come on, I have lots of other laptops including Fujitsus that have NO problem with this Teacher turned it on this morning BSOD after 5 minutes What the ^%$%& else can I do???
seahorse Posted October 5, 2015 Posted October 5, 2015 Any VPN software being installed? CISCO for example. Wonder if there's something that latches on to the network adapters that disagrees with this particular set of hardware.
BKGarry Posted October 6, 2015 Posted October 6, 2015 I would try to install it from a standard windows disk, as there may be something hiding in the Fujitsu disk
witch Posted October 6, 2015 Author Posted October 6, 2015 Any VPN software being installed? CISCO for example. Wonder if there's something that latches on to the network adapters that disagrees with this particular set of hardware. No, nothing like that I would try to install it from a standard windows disk, as there may be something hiding in the Fujitsu disk I did that already. Initially I used my full image created from one of the Fujitsus that came in with Win 7 already on it. Second time around I used my basic Win 7 image Third time around I used a basic Win 7 ISO I took from microsoft Finally I used the Fujitsu disc which surprisingly was just the OS and not all the other vendor carp
BKGarry Posted October 6, 2015 Posted October 6, 2015 Something must be editing that sys file, My only guess would be some kind of network driver now. May be worth googling that Network Card with BSOD? Is it using some weird and wonderful wireless card?
BKGarry Posted October 6, 2015 Posted October 6, 2015 So i take it there is no correlation between network hardware and BSOD? Stuff it, Windows 10
witch Posted October 6, 2015 Author Posted October 6, 2015 So i take it there is no correlation between network hardware and BSOD? Stuff it, Windows 10 No - especially as I have other laptops which are the same and don't BSOD half as much. Would Windows 10 solve it?
BKGarry Posted October 6, 2015 Posted October 6, 2015 That's what I feel is weird, as you have the same model and chipsets (unless there is some BIOS discrepancies or something) The only reason I suggest windows 10, is that it is a Microsoft sys file, which may have been modified in 10, so it may not happen (clutching at straws too here)
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