"Restart your computer to install important updates" even after reboot

[Koocha]

i all

 

We have one machine that even after multiple reboots is saying "Restart your computer to install important updates". These reboots are happening every 10 mins or so with the machine logged off - with it logged on it gives the prompt in the lower right.

 

I've tried a couple of Microsoft Fix Its relating to the update cache or something, but nothing has worked so far. The updates say "Pending".

 

It's like it is completely ignoring I've rebooted the machine - of course because there's a reboot pending it won't check or install any new ones.

 

Anyone got any ideas? I've Googled it but mostly find things relating to disabling the automatic update.

 

The "date installed" keeps changing too - this has been going on since July but the date currently says 19/08/2014.

 

Thanks

[3s-gtech]

Are you using WSUS? Is the WSUS server address in the proxy exceptions list?

[Koocha]

Are you using WSUS? Is the WSUS server address in the proxy exceptions list?

 

No WSUS and no proxy

[3s-gtech]

Try clearing the contents of C:\Windows\SoftwareDistribution (you will have to stop the Windows Update system service first).

[gds64]

Are there pending operations waiting for a reboot? - Brad Rutkowski's Blog - Site Home - TechNet Blogs may help - I had a repetitive prompt for reboot whilst attempting to install software. The blog refers to a server, but I think that you'll see the same "PendingFileRenameOperations" on a workstation.

[Koocha]

Try clearing the contents of C:\Windows\SoftwareDistribution (you will have to stop the Windows Update system service first).

 

Tried - the only thing that changed was the "most recent check for updates" and "updates were installed" changed to "Never"

 

Are there pending operations waiting for a reboot? - Brad Rutkowski's Blog - Site Home - TechNet Blogs may help - I had a repetitive prompt for reboot whilst attempting to install software. The blog refers to a server, but I think that you'll see the same "PendingFileRenameOperations" on a workstation.

 

There's no mention of PendingFileRenameOperations anywhere in that key at all on the workstation. See attached pic

There's a FileRenameOperations key but there's nothing in it

[Koocha]

Here's how it looks at the moment

[ATTACH=CONFIG]26209[/ATTACH]