Network Support - who do you use?

[jertsy]

As the title suggests, who do you use for network support. We have VMWare and server 2012R2 with exchange 2013. I might need to look around and would welcome any recommendations.

 

Cheers

[Steven_Cleaver]

Try these Burconix Ltd can't recommend these guys highly enough.

[jertsy]

Try these Burconix Ltd can't recommend these guys highly enough.

 

Thanks Steven, just had a quick look at their site, looks promising, I will get in touch with them.

[FN-GM]

Where abouts in the country are you?

[jertsy]

Where abouts in the country are you?

I'm in the Midlands

[mikeyw]

We use these guys http://www.dmsystem.co.uk/ The support they have gave us has been outstanding, We love the management console as well as letting teachers use the more locked down console to allow them to easily access students work and changing passwords.

[6Foot2]

Our LEA offers a support service that we are paying for. We opted for the minimum support they offer. However I have been told that I am allowed to purchase more support [more on site visits from LEA engineers, upgraded telephone support and a faster turn around time]

 

Waiting to hear what the new charges will be and what the new support regime actually allows for.

[jertsy]

We use these guys Home The support they have gave us has been outstanding, We love the management console as well as letting teachers use the more locked down console to allow them to easily access students work and changing passwords.

 

Cheers, Mikeyw

[jertsy]

Our LEA offers a support service that we are paying for. We opted for the minimum support they offer. However I have been told that I am allowed to purchase more support [more on site visits from LEA engineers, upgraded telephone support and a faster turn around time]

 

Waiting to hear what the new charges will be and what the new support regime actually allows for.

 

Where are you in the country Dave?

[6Foot2]

Where are you in the country Dave?

 

Sunny Hertfordshire.

[Duckstein]

We use EAC Network Solutions (EAC Network Solutions | Call us on: 01844 215050). Ben, Mike and the team are extremely good, knowledgable and helpful. Tell them I sent you...!

[Jamman960]

I've used iTech - iTech | A Technology Company for cover on a couple of occasions

[Gibson335]

+ 1 for Burconix. Been using them since their inception and can't recommend them highly enough.

[jertsy]

I've used iTech - iTech | A Technology Company for cover on a couple of occasions

 

Thanks, I will check them out.

[jertsy]

I've used iTech - iTech | A Technology Company for cover on a couple of occasions

 

Cheers

[Oaktech]

We have contracts with Blue Chip for VMWare and Veeam and a support contract with monitoring for our EMC SAN. We have ad-hoc support with eNTrustIT

[jertsy]

We use EAC Network Solutions (EAC Network Solutions | Call us on: 01844 215050). Ben, Mike and the team are extremely good, knowledgable and helpful. Tell them I sent you...!

 

Thanks Wabey