[sims] SIMS and UAC

[trivers1982]

We have installed the latest SIMS version and on the client systems UAC is getting in the way and asking users for their credentials before continuing. Unfortunately staff do not understand the differences between SIMS logins and PC logins so type their SIMS login to update the software.

 

If they do type their login password it works so its not permissions. Even as an admin I get asked to confirm (with no password requested).

 

How do you do it??

 

1. Disable UAC completely?

2. Make users local admin?

3. A pre-run startup/login script to update it?

 

Support have come up with 1 and 2 but I dont think they are acceptable! I think 3 is a viable solution and I could get it working however I don't think I should need to go this route, wanted some input from you guys before I do it.

 

T

[3s-gtech]

You shouldn't require any of those options - we use SIMS with UAC, with SOLUS3 as the update agent. No extra input required - certainly no elevated permissions.

[localzuk]

Same here, we use SOLUS3, SIMS is updated with zero interaction by users.

[trivers1982]

We are using SOLUS2 I believe! That could be a solution. How do we go about upgrading? I know there was talk of all systems being migrated but not sure where Herts county stand in that respect.

[localzuk]

You need to liaise with whoever supports your SIMS install to do this. It has to be done sometime reasonably soon anyway, as Autumn 2014 is the last release that will support SOLUS2. Edited May 15, 2014 by localzuk
spelling

[trivers1982]

You need to liase with whoever supports your SIMS install to do this. It has to be done sometime reasonably soon anyway, as Autumn 2014 is the last release that will support SOLUS2.

 

Thats what I thought! The stupid thing is we migrated to SQL2012 over the easter break and they didnt install SOLUS3 then! Summer will be ideal as we can fresh rebuild all the PCs.

 

**EDIT**

 

HA!! ""We advise schools not to have UAC enabled otherwise they will experience the issues that you mentioned. I am afraid there is no other solution to this.

 

Solus 3 - we are having ongoing issue with Solus 3, until Capita enhance it we will not be rolling this out to anymore schools. As soon as we have any dates we will contact all schools.""

Edited May 15, 2014 by trivers1982
Extra info

[vikpaw]

We use Solus 2, but most users are local admin, though many things are restricted by policy so it's not that open.

They get the prompts and just have to click OK to them.

Quite a few people update via a script at startup which is mentioned in other threads here - it's basically doing what SOLUS 3 does but manually.

[trivers1982]

Quite a few people update via a script at startup which is mentioned in other threads here - it's basically doing what SOLUS 3 does but manually.

 

Was thjinking that but cant be bothered if SOLUS3 will solve it. Should only have 1 more update before we get it anyway.