Youtube error has occurred

[iceman85]

Does anybody else intermittently have this problem with youtube, the video wont load you just get an error message saying "an error has occurred please try again later" ?

 

We seem to be getting in more and more at the moment, youtube is whitelisted in our firewall and our download speed is good so I am not sure what it could be. We are on ie 9, could it be a problem with the browser?

Edited December 10, 2013 by iceman85
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[newpersn]

Plug a pair of speakers in and restart IE

[akidosaint]

We had this issue with the generic graphics\sound driver updated to the specific driver all sorted.

[Danp]

As above, make sure headphone or speakers are plugged in before opening internetz

[notalot]

If your driver has an auto detect for the front jacks then disable it, it will allow flash to play.

[p3dr0]

if headphone solution does not work try recreating users profile it worked in our case.

[iceman85]

Thanks! I didn't think to look at a sound related issue, il have a look at the drivers and speakers to try to resolve it

[Ryno]

I got this problem when our web filtering was blocking the adverts.

[plexer]

Use chrome or plug speakers/headphones in.

 

Ben

[pleach85]

Have you got googlevideo.com unblocked in your firewall too? Youtube sometimes uses that URL.

[Kenny_G]

Have you got googlevideo.com unblocked in your firewall too? Youtube sometimes uses that URL.

 

We had the same problem last week and it was the above url.

[iceman85]

Have you got googlevideo.com unblocked in your firewall too? Youtube sometimes uses that URL.

I have just added that URL to the white list, hopefully that sorts it. Just need to find a minute to test that and the sound fix out now

[mthomas08]

Glad we haven't been the only ones with these issues!

[AMLinington]

Indeed, the audio driver/output situation was causing us some headaches with many customers thinking there was a filtering issue.

 

The worst part about it is that the 'error' is so useless - if a video won't play due to not detecting an output I wish it would say so! 'Tis a bit like the Sophos Intelligent Web tool - doesn't actually tell you when it's blocking a site or indeed why leaving it to you to try to work out what's wrong.

[DSapseid]

adding the googlevideo.com url a few weeks ago fixed the same issue for me.