HP Laptop Out Of Warranty Repairs

[Heebeejeebee]

... so a member of staff threw their laptop at me and said something along the lines of "It's broken - get me a new one".

 

A quick glance at it showed that the power pin had been broken off from the motherboard. "Not my fault" says the member of staff in a huff. "I want a new one now".

 

This dug my heels in instantly and made me put it in the (big) pile of laptops that I need to configure for new staff.

 

Now I've managed to get round to look at getting it repaired it seems that this may not even be worth fixing due to HPs extortionate pricing for service. I'd like to avoid giving a new replacement since I know they won't take care of that one either.

 

How do you guys get this sort of thing fixed and is it usually expensive? Do I have to use HP or are there local repairers that can repair this product cheaply? A quick look at Yell.com shows a few authorized companies but I suspect that they'll be similarly priced to HP.

 

Cheers

 

HBJB

[Ric_]

ICT Direct can get laptops repaired... although I have come to an understanding that I will get discounted prices on second hand laptops if the 'dead' machine is in good enough knick to be used for spares.

[OutToLunch]

I can recommend http://www.uklaptoprepairs.co.uk/power.htm - had a few laptop power connectors repaired by them and was very pleased with the speed/service...

 

HTH

 

Ben

[manick]

About £65, that's what I've been quoted by a company called plymouthpcrepairs.co.uk, i think it may be a franchise so there may be other branches throughout the UK. Not that expensive really!!

 

manick

[CESIL]

I have used a firm in Portsmouth called Clones UK for repairs to Dell laptops

 

They usually charge about half the price Dell charge and are pretty quick as well

 

http://www.clonesuk.co.uk

 

Mark

[TekkyMatt]

This used to happen all of the time where I used to work. The problem is partly a design fault and mostly the staff, who insist on leaving the power connector plugged into the back of the laptop and packing it into the case, also working from inside the case is another reason.

Fixing the problem is actually quite easy as sometimes the dc jack can be placed back onto the board and the solder reheated to stick it back in. If it has come off, or one of the 3 (or 5) pins has snapped, you can buy new jacks for around £3 (look here - http://www.laptopsockets.co.uk/sockets-numbered/2.htm).

Simply, dissassemble the laptop, inspect the dc board and jack, either stick it back on or replace the jack, any soldering novice can do it, I got our electronics teacher to do it.

[Heebeejeebee]

This used to happen all of the time where I used to work. The problem is partly a design fault and mostly the staff, who insist on leaving the power connector plugged into the back of the laptop and packing it into the case, also working from inside the case is another reason.

Fixing the problem is actually quite easy as sometimes the dc jack can be placed back onto the board and the solder reheated to stick it back in. If it has come off, or one of the 3 (or 5) pins has snapped, you can buy new jacks for around £3 (look here - http://www.laptopsockets.co.uk/sockets-numbered/2.htm).

Simply, dissassemble the laptop, inspect the dc board and jack, either stick it back on or replace the jack, any soldering novice can do it, I got our electronics teacher to do it.

 

Good site and a nice tip. Cheers.

 

I got it fixed by UKLaptoprepairs in the end - superb service.

 

HBJB