othing Posted November 28, 2014 Posted November 28, 2014 Please kestel1 update the ressult, i hope its the one we r waiting all this loong of periode time..... Btw thank you for your respon.
Nick_Parker Posted November 30, 2014 Author Posted November 30, 2014 Thanks @kestrel1, please let us know how it goes
eccoit Posted December 3, 2014 Posted December 3, 2014 Following this thread. I've got an 1810-48G in service that likes to randomly dropped ports as well. Updated to latest publicly available FW about a month ago but the issue persists. Going to contact HP support for FW 1.21 as per kestrel1's suggestion. I hope this issue can be resolved as the price and features are right and I would like to use this switch elsewhere, but I'm hesitant after the experience we've had with it.
othing Posted December 4, 2014 Posted December 4, 2014 Ohhh my god, 1 from many of V1810-48G at my office is death last day at 3 PM after his service for about 3 years. I hope his Lifetime warranty will assist.
kestrel1 Posted December 4, 2014 Posted December 4, 2014 (edited) Following this thread. I've got an 1810-48G in service that likes to randomly dropped ports as well. Updated to latest publicly available FW about a month ago but the issue persists. Going to contact HP support for FW 1.21 as per kestrel1's suggestion. I hope this issue can be resolved as the price and features are right and I would like to use this switch elsewhere, but I'm hesitant after the experience we've had with it. HP should be able to help. Edited December 4, 2014 by kestrel1
kestrel1 Posted December 4, 2014 Posted December 4, 2014 (edited) Ohhh my god, 1 from many of V1810-48G at my office is death last day at 3 PM after his service for about 3 years. I hope his Lifetime warranty will assist. I expect HP will swap it out for you. We had a similar issue a few years back with a Netgear switch that was about 4 years old I think. Netgear swapped it out with a better switch, as the one we had was end of life Just a small update on our switches, at present everything seems to be OK with these switches so finger crossed that they continue that way. Just need to sort out our major issue with the servers now Edited December 4, 2014 by kestrel1
timtom Posted December 5, 2014 Posted December 5, 2014 To anyone that is still having this issue, there does seem to be a known problem: HP Support document - HP Support Center We are experiencing this issue ourselves with 14 of these switches. We have contacted HP & they have sent us a new firmware version that is mentioned in the above post. This firmware is not available on the HP website at present, so you will need to contact HP to get this firmware until they decide to release it. We have yet to apply this firmware, but will be doing this at 4pm today Thanks Kestrel1. I've talked to HP support and got the new firmware without too much flaffing about. Applying to a couple of switches over the weekend to see if that'll help...!
lmgtfy Posted January 9, 2015 Posted January 9, 2015 Hi everyone, just wondering how anyone has got on with the update for the switch as we are still on PK.1.18 and having issues. Is anyone prepared to send me a link via a PM so I can try the new version? Thanks
kestrel1 Posted January 9, 2015 Posted January 9, 2015 Hi everyone, just wondering how anyone has got on with the update for the switch as we are still on PK.1.18 and having issues. Is anyone prepared to send me a link via a PM so I can try the new version? Thanks My bad. Since updating these switches to the version that HP sent, we haven't had any issues where we would have to reboot the switch. If anyone would like the STK file, PM me. I am sure HP will make it available soon. Only thing I have noticed is that NTP doesn't seem to work with this version. I booted one switch with an older version first and updated the time, when I rebooted with the new firmware the time was OK. Maybe something they will fix in the next firmware. 2
timtom Posted January 9, 2015 Posted January 9, 2015 We are the same - just over a month and no issues yet. I didn't want to jinx it by saying anything though! 1
Alexandr22 Posted January 19, 2015 Posted January 19, 2015 (edited) We have the problem described here: http://h20565.www2.hp.com/hpsc/doc/public/display?calledBy=Search_Result&docId=mmr_kc-0114416-5&docL... Where we can take the firmware PK1.21, to solve this problem. Edited January 19, 2015 by ZeroHour
moorlandscollege Posted January 21, 2015 Posted January 21, 2015 Hi, could someone who has PK1.21 please PM me with it as i have the same problems and getting hold of HP support is proving to be a nightmare. Thanks in advance
Alexandr22 Posted January 22, 2015 Posted January 22, 2015 (edited) When you update the code does hung on the "Code download through HTTP is in progress. Please wait ..." Tries to access the HTTP console from specific devices, the result is. The switch has not yet rebooted been waiting for 4 hours. What do I do not know, wait another or reboot the switch. Edited January 22, 2015 by Alexandr22
kestrel1 Posted January 22, 2015 Posted January 22, 2015 On our switches it took a matter of minutes to update the firmware. You might need to reboot the switch. I have had this happen on some WAP's before and on rebooting they have the firmware installed and work fine.
Alexandr22 Posted January 22, 2015 Posted January 22, 2015 On our switches it took a matter of minutes to update the firmware. You might need to reboot the switch. I have had this happen on some WAP's before and on rebooting they have the firmware installed and work fine. I hope that after the switch reboots everything will be fine.
kestrel1 Posted January 22, 2015 Posted January 22, 2015 (edited) If not, you have a lifetime guarantee on HP switches. They are also capable of booting from one of two firmwares. Edited January 22, 2015 by kestrel1
Alexandr22 Posted January 23, 2015 Posted January 23, 2015 Reboot the switch firmware is not installed. Launched again, everything worked perfectly. Now we observe. Thank you!
kestrel1 Posted January 23, 2015 Posted January 23, 2015 What I normally do is update the inactive firmware. Reboot the switch, then make the new firmware as the active and reboot. Glad it is working though.
t4m Posted January 23, 2015 Posted January 23, 2015 Just send you a PM kestrel1 , to try the PK1.21 I have also the problem that many ports loose connection for 3 seconds and then get the connection back (same on all my four switches)
Alexandr22 Posted January 23, 2015 Posted January 23, 2015 Just send you a PM kestrel1 , to try the PK1.21 I have also the problem that many ports loose connection for 3 seconds and then get the connection back (same on all my four switches) Should help the firmware PK.1.21
t4m Posted January 23, 2015 Posted January 23, 2015 I really hope that, because that generates a serious problem for us
Alexandr22 Posted January 23, 2015 Posted January 23, 2015 I really hope that, because that generates a serious problem for us This creates a problem for all of us But judging by the reviews firmware helps, although we only test.
edjens Posted January 29, 2015 Posted January 29, 2015 I have also the same problem discussed in this thread
AMED Posted January 30, 2015 Posted January 30, 2015 Thanks kestrel1 for the firmware. I have updated my switches with PK1.21, I'll report back if there is any problems encountered. BTW SNTP does work with the PK1.21 firmware, you need to unselect SNTP, click apply and then reenable SNTP with the same settings.
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