kestrel1

I have a hard hat just for the normal day to day. Might need to borrow someone's crash helmet Good suggestion though.

This is very true. I try to ignore most of the stupid things that come my way, this may end up being one of them. However, one teacher is like a terrier (wont let go)

I know, but have you tried getting teachers to do things more than once? If it was off a bit they could cope with it, but then orient if its too bad. They are just trying to save time. I have shown them how quick it is to orient the board, but they want it all working out of the bag as it were.

Our staff now have laptops to use in the classroom instead of networked PC's. They connect to Smartboards and sound etc. via a USB-C docking station. This all seems to work fine, but the issue we are having is with SMART notebook and the SMART boards. Normally you would setup the orientation on the PC once and because the PC doesn't move the settings stay the same. However with the laptops, the teachers are having to orient the board every time they move classes. I have been unable to find a way to stop this having to happen. We are running SMART Notebook 20 although the boards are SMART SB680's (rather old) Does anyone have a solution or work around? Many thanks

Even the newer drivers work. We still have 680's and the latest drivers work fine.

We have given up on Loom. We are going to use MS Streams instead. That works through our firewall.

This resolved my issue that I started seeing after installing the Autumn update. Thanks for posting the fix.

Hi spr, Correct, we never got it sorted. I think our support company have been on to Loom support, but not sure how far they got yet. I might drop them a line and tell them what you have found. Why not give the app settings for proxy. Seems a bit silly to me. Will let you know if we get anywhere.

I have our support company looking at this as well and they are stumped at present as well. How can I specify loom.com from https inspection. We have one that I assume the support guy has added that is called loom, but not sure that is right. Don't know much about Smoothwall, so have to keep looking at the web help.

The proxy is set on the PC, but there are no settings within Loom to allow you to set a proxy.

I think the title says it all really. We are having problems getting Loom to connect to the Internet via our Smoothwall. The chrome app works fine, but the teachers want to be able to use the desktop version as it works better. Anyone managed to get Loom going through their Smoothwall? Thanks

Yes, it would be rather useful if they removed them. I got an error with a machine and I eventually got on to MS, who told me the key was no longer valid. Removing anything that is not longer relevant is surely a simple enough task for MS.

Finally got this sorted. I went through the event log and found an error. This indicated that it was a group policy, so I went through things and disabled certain GPO's. This solved the problem, so I enabled the GPO's until I found the one. Luckily it was a small policy. On logoff we have a batch file that runs to give a log of the users logoff time etc. We have a policy that blocks the command prompt for students, but it was also set to block scripts. It was the blocking of scripts that was causing the issue. Its not ideal, but I have taken that off. The funny thing is this didn't affect Windows 7 sign outs and they use the same policy.

Nothing for anti exploit, nothing special at all.

No, we are using ESET Endpoint AV. Our Windows 7 machines are fine and it is not all of the Windows 10 PC's.