MS Publisher 2000 - Disk Full error

[Gatt]

Getting this with a lot of kids here that when they go to save their work to any drive they get a "Disk Full" error even though there is plenty of space on the destination drives

 

This happens on XP machines (mix of SP1 and SP2)

 

Anyone come across this before?

[Geoff]

Yes, I've seen a thread about this on the LancsNGFL Technical Forums. Basically, Publisher uses the old windows API for file operations. If you have too much free disk space the counter rolls round and goes negative.

[SteveT]

Possibly http://support.microsoft.com/kb/198244/en-us

:?:

[Guest richard]

I've encountered the same thing here but have never found a reason for it.

[john]

You are not trying to use a memory stick with Publisher 2000 as that causes strange errors as it does not support USB memory sticks

[Gatt]

Not using pen drives, pupils have to save to their Home drive - setup with quota's depending on their year (50MB for Y7&Y8, 100MB for Y9, 150MB for Y10 & 200 MB for Y11)

 

These drives all have enough space, nor can they save to a partition on the hard drive which we tried setting up to see if it was the netowrk side that caused the problems, Pen drives have also been tried on one pupil but didnt work either.

 

Looking into whether the kids have to use O2K or if we can move them over to O2k3...

 

Anyone know if GCSE work must be done in Office 2000?

[Geoff]

Quota's confuse publisher.

[Gatt]

this was happening before I enabled Quota's though...

[mac_shinobi]

Sounds right with regards to what geoff said ( Just curious though ) the drive(s) that the kids or whomever are trying to save to , is it a shared area on the server ( I think thats how you say it or what you call it lol ).

 

Also what about if you try and get them to save it to a floppy disk just to see if it is to do with the quota issue because obviously a floppy disk is a reasonable size.

[markcuk]

been getting this myself recently.

 

especially when using publisher 2000 and powerpoint

 

my server reports event id:2022

 

http://support.microsoft.com/kb/q245077/

 

says you should defrag your server (didnt help me)

still trying to solve problem

 

mark

[markcuk]

been getting this myself recently.

 

especially when using publisher 2000 and powerpoint

 

my server reports event id:2022

 

http://support.microsoft.com/kb/q245077/

 

says you should defrag your server (didnt help me)

still trying to solve problem

 

mark

[mac_shinobi]

Are there any patches or updates for office or publisher that would fix that ?

[john]

Really, TBH, I would retire office 2000, there is no good reason to still be using it, we used to use Pub 2K, Office xp, and Outlook 2003 all merged into one big mess. Soon ditched it for 2003, far simpler

[Gatt]

Sounds right with regards to what geoff said ( Just curious though ) the drive(s) that the kids or whomever are trying to save to , is it a shared area on the server ( I think thats how you say it or what you call it lol ).

 

The pupils drives are mapped to \\file-server\%username%\ which is a 250GB HDD on the server. - only used about 30GB of the disk !

Also what about if you try and get them to save it to a floppy disk just to see if it is to do with the quota issue because obviously a floppy disk is a reasonable size.

 

Yeah tried to save to various places - no effect

-Local Hard Disk

-Non Quota'd share

-Pen Drive

 

Posted: Sat Feb 04, 2006 9:13 pm Post subject: Re: MS Publisher 2000 - Disk Full error

 

--------------------------------------------------------------------------------

 

been getting this myself recently.

 

especially when using publisher 2000 and powerpoint

 

my server reports event id:2022

 

support.microsoft.com/kb/q245077/

 

says you should defrag your server (didnt help me)

still trying to solve problem

 

mark

 

Good point about powerpoint - been getting similar problem there as well, aolong with Access (2K) apparently not saving databases or changes to them!

 

Are there any patches or updates for office or publisher that would fix that ?

 

Would be interseted to know that myself!!

 

Really, TBH, I would retire office 2000, there is no good reason to still be using it, we used to use Pub 2K, Office xp, and Outlook 2003 all merged into one big mess. Soon ditched it for 2003, far simpler

 

Yeah I'm gonna try and push to get things upgraded to Office 2003, ICT Teachers will probably moan about it, but if its a choice between that and the kids losing their GCSE work....

[john]

I would push for an upgrade maybe at Easter or Summer to Office 2003, the changes that we got the most "issues" with were the clip art (or the lack of it built in to office) but as we have the internet its easily solved, the reading layout is still fairly well hated, but appart from that, its all been a great upgrade. Also Access starts in Access 2000 mode not 2003 (unless you modify it) so no database issues either.

[mac_shinobi]

what os have you got or are you using on your server ?

[mac_shinobi]

if you cant save to a pen drive or any other medium then it has to be an office issue ( Half asleep here )

 

Probably easier to either upgrade or get office 2003 or use open office ( http://www.openoffice.org )

 

Im sure that would be useful

[mac_shinobi]

quote="bruintje on Experts Exchange"

 

you could try something like

source: http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B198244

--------------

SYMPTOMS

If you open a publication from a network drive, and the network server fails or the network drive is disconnected, you may receive the following error message when you try to save the publication:

The disk is full trying to write "X:\Filename.pub". Please save this file to a different disk and/or drive.

After you receive these error messages, you cannot successfully save the publication. Even if you can reconnect to the network drive, you will receive an error message similar to the following each time you try to use the Save or Save As command:

The disk is full trying to write "X:\Filename.pub". Please save this file to a different disk and/or drive.

If you open a publication from a network drive, and the network server fails or the network drive is disconnected, you may receive the following error message when you try to save the publication:

Publisher cannot create a temporary-working file.

This error message may be repeated and be followed by an error message similar to the following:

The disk is full trying to write "X:\Filename.pub". Please save this file to a different disk and/or drive.

After you receive these error messages, you cannot successfully save the publication. Even if you can reconnect to the network drive, you will receive an error message similar to the following each time you try to use the Save or Save As command:

The disk is full trying to write "X:\Filename.pub". Please save this file to a different disk and/or drive.

 

RESOLUTION

Once you encounter these error messages, the only way to salvage your changes is to copy the pages you have changed to a new publication. To do so, follow these steps:

1. Switch to a page that you have changed.

2. Click Select All on the Edit menu.

3. Click Copy on the Edit menu.

4. On the Windows Start menu, start a new session of Publisher.

5. In the new session of Publisher, click Paste on the Edit menu.

6. Repeat steps 1-5 for each changed page.

7. Save the new publication.

8. Exit the old publication without making changes. You can open it again and use your new publication to restore the changes.

--------------

 

I've read the thread and saw this one added too, but couldn't see if it did help or not, realize that this is not a good way to solve a problem with a lot of kids around. But did you check the network connections being lost at times?

 

hope this helps a bit

bruintje

 

 

Give that a shot and let us know how it goes.