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Posted

Hi all - as IT we've never had to do this before, but a huge turnover of admin staff means the knowledge of this has been lost and it's fallen to me to discover.

 

We've got most staff in SIMS who, when you find them in System Manager, have "Employee, User, Agent" in their SIMS Role(s). However, some staff only have "User" in there - these are usually agency staff if that;s any help.

 

I'm wondering if anyone knows what needs to be filled in or ticked in SIMS for staff to get the other two roles?

 

Thanks anyone!

Posted

Thanks for that! If they've already been created, how do we link the current account in SIMS with a personnel record?

 

Cheers again.

Posted (edited)

I'm not 100% on this... but to link the user accounts try:

Focus > System Manager > Manage Users

Set the 'role' to any, and click search

 

Once you've selected the user account in question by double clicking them, the 2nd part of their profile page says Login Details, and there's a magnifying glass next to the Username field - try searching there for their account to link them together

Edited by panosthegreat
Posted
I'm not 100% on this... but to link the user accounts try:

Focus > System Manager > Manage Users

Set the 'role' to any, and click search

 

Once you've selected the user account in question by double clicking them, the 2nd part of their profile page says Login Details, and there's a magnifying glass next to the Username field - try searching there for their account to link them together

 

That is for linking to Active Directory Accounts, for single sign on, not for matching SIMS accounts to personnel records.

 

I think you've got to either get a custom patch from Capita to merge accounts or simply make a new user account.

Posted
Thanks for that! If they've already been created, how do we link the current account in SIMS with a personnel record?

 

Cheers again.

Create a personnel record for the user and then run the dbdiagnosis script associated with patch 18632, then the patch itself.

Your SIMS support company will be able to provide you with the details

Posted (edited)

If a user is already created as solely a user then when you click on Personnel and type their surname it should find that user as they already exist, (just as a user and not in personnel). Sims can then pull the two together.

 

A User who just needs access to Sims but arent employed by the school can be created just as users.

 

Users who are staff and also Sims users should be setup through Personnel where youll need to specify atleast the name, DOB, and an employment start date.

Edited by Sonic007
  • 1 year later...
Posted

I've just had this problem with 3 new staff that I added rights to via system manager yesterday.

 

Can anyone enlighten me how this happened? I seem to have added them all and it has created them as simply 'User' (not Employee) and not linked them to the HR record which I think was created at the end of last term (dec) by someone else.

 

They could then log on but not take registers until I tracked down the fact that in Sys manager I could see the two profiles (if I went to create new) - 1 I created yesterday, and the other a 'full' correct profile. I had to make the User one inactive and then click add new to search and match them up & select the proper HR full record. But how did I miss this yesterday? Annoyingly I can't remember my actual steps as I did it on automatic pilot but I can't see how I wouldn't have clicked New and therefore it should have seen them and I would have linked to them. Did I do something wrong?

 

Also anyone kow how I delete the now inactive record as when I search staff>delete it only sees the full record I don't see the (now Ex-) User anywhere. Or will the patch delete the unused profile?

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