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HP Drivers - new site "HPE" simply doesn't work - going round in circles


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Posted

So, HP appear to be working to separate out the HP and HPE stuff ready for their split.

 

However, it also seems that they have broken the ability to get drivers. If I go the support site and put in the HP DL380e Gen8, I get a link to click. I click the link and it gives me a link to click for downloads and drivers. Clicking that link sends me back to the search results page.

 

Is anyone able to actually get to the driver pages for Proliant servers? I kinda want to get the latest drivers and firmware installed over this holiday!

Posted
That link sends me to a page with "The product you selected is not supported by HPSC or is not a valid product. Please choose another product." on it.
Posted

That's odd. The links below are for server 2012 R2

 

http://h20565.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=5258668&swItemId=MTX_b779b75772904a9f877bd51345&swEnvOid=4168

http://h20565.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=5258668&swItemId=MTX_f36e5785a3c54d96abe646298b&swEnvOid=4168

 

There are too many to list (over 50) - have you tried using something like HP's smart update tool (if you can get it)?

Posted

Those 2 links work fine. I don't really want to install any specific tools on the servers - no need when we do our updates periodically and we don't have many physical servers to worry about.

 

I think I'll leave it until I get back from my holiday and hope the HP site is working properly again.

Posted
Would it not just be easier to get the HP SPP disk which is released quarterly and gives you a defined baseline and you just mount that and off you go? That is assuming you have valid support on the hardware which is a requirement for most of these items.
Posted

I feel your pain, it's a total mess I'm sure they could have done this so the old site remained available whilst the switch took place.

Finding anything on HP Support is neigh on impossible to find at the moment.

Posted

 

True however the license terms for it require you to have an active support contract so you can only use it on hardware that meets that requirement, they haven't got any level of intelligence in this yet os its like MS trusting you not to take the you know what out of KMS activation etc...

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