Windows Thread, Windows Installer - error 1325 Administrator is not a valid short name in Technical; When i try to use the Windows installer to install or remove any application i am getting this error message
24th November 2008, 02:13 PM #1
Windows Installer - error 1325 Administrator is not a valid short name
When i try to use the Windows installer to install or remove any application i am getting this error message
"error 1325 Administrator is not a valid short name"
I have done abit of googling but not found much.
Does anyone have any suggestions?
IDG Tech News
24th November 2008, 02:15 PM #2
At a guess, the installer service is trying to remove a folder called Administrator, but the MSI has told it that it's an 8.3 filename and so it borks. Usually a poorly written package.
24th November 2008, 02:20 PM #3
Its doing it on every Windows installer. For example
24th November 2008, 02:36 PM #4
- Rep Power
Aside from a short file name issue, this error may also simply indicate an inability to locate a file.
MSI Error 1325 can occur as a red herring if a 2303 happens before it. Your log might look something like this:
MSI (s) (70:2C): Note: 1: 2303 2: 5 3: B:\
MSI (s) (70:2C): Note: 1: 1325 2: AspenTech Error 1325.AspenTech is not a valid short file name. MSI (s) (70:2C): Product: Aspen Icarus 2004 -- Error 1325.AspenTech is not a valid short file name.
In this case, look to error 2303
Windows Installer Error 2303
Error getting volume info. GetLastError: .
This can occur if ROOTDRIVE or TARGETDIR holds the value of a a drive that the account installing does not have access. Or if the drive/location where the setup is being installed, is not accessable by the installing account.
25th November 2008, 12:02 PM #5
So how would i go about fixing it please?
26th November 2008, 09:37 AM #6
26th November 2008, 11:26 AM #7
Beat me to it
23rd May 2009, 08:29 PM #8
- Rep Power
Originally Posted by FN-GM
I came here today with the same problem. Unfortunately, the clean up utility didn't solve my problem. It requires MS Installer to be working, which is clearly is not working.
I found KB315346 (http://support.microsoft.com/kb/315346). My server is still in the final reboot stage. I've been trying to install a new NIC all day. Hopefully, this will solve my problem long enough to install some drivers for the NIC, so I can get back online.
I'll keep you posted.
23rd May 2009, 09:06 PM #9
- Rep Power
Originally Posted by MyCat8it
Nope, that didn't work either.
24th May 2009, 02:38 PM #10
Downloading and re-installing the Windows Installer can also help.
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