Good afternoon
We're in the process of setting up staff members with Surfaces and whilst most of the switch over is going well, there is one slight issue.
We use Surface docks, so that teachers can effortlessly move from room to room with their Surface, plug in the dock connector and away they go. This works perfectly for peripherals such as keyboards and mice, however we've noticed a number of teachers having problems when duplicating their Surface's onto external screens.
The current set up is that rooms have a Surface dock, a monitor and an interactive board. The majority of teachers wish to duplicate their Surface screen to the other two displays. Devices are set to duplicate display.
However, this isn't always successful. It will instead do any of the following:
- It will duplicate the Surface display onto the monitor, but not the interactive board.
- It will duplicate the Surface display onto the interactive board, but not the monitor.
- It will duplicate the Surface display onto the monitor and turn the interactive board into an extended display (even though it's set as duplicate).
- And in rare cases (often after messing around with it for a while), duplicate the Surface display onto both the monitor and interactive board.
I've done some research and some people say that you can not duplicate to more than one display. I'm not sure of the authenticity of these claims, especially as we sometimes get it working!
As it stands, we have one teacher who is happily duplicating all three screens - but to be honest, I'm not sure how we got this working!
I would be hugely grateful if anyone can provide anything we could try, or if you have experienced a similar issue?
Thank you!