Pickle17

Hi All Does anyone know how to move assessment data from one Bromcom school to another Bromcom school? I have created my own assessment templates which have been completed but in the CTF transfer the data hasn't come from the previous school to the new school. The templates are the same in both schools. Any suggestions would be grateful.

Still not able to get on and this is 2 schools impacted. We did not have this issue last term when migrated. This is not an acceptable service.

Hi All I found that the list of the Outh scopes when copied from the documentation and pasted into Google the list had gaps in each of the scopes which caused the Google not to authorize. Found this when I copied it into Notepad and removed all of the gaps. This has now worked and the Integration now works. Thanks everyone for the suggestions

Hi Apologies for the delay in replying as this has had to go to the bottom of the pile with the integration that we have been taking on. I have tried to raise a case with Bromcom but as of yet had not had a response. Any help would be appreciated.

Hi All I have been following the Bromcom guidance on how to integrate Google and Bromcom together however there seems to be an issue with the Client ID that Bromcom are stating to use as this is not the normal setup type for a Client ID. Google does not want to authorize the access. Anyone know if there is an updated client ID. The only other thing I thought could be a problem if Google has updated their third party access for under 18s and whether or not I have to change a setting somewhere else for the integration to work. All documentation from Bromcom is 5 years old and I wondered if anyone has done this recently.

Hi All I was wondering if anyone can help. We had a batch of HP Chromebooks 14 G6 delivered this month. All was working fine until now! I now have 5 machines where the touchpad is not working and the mouse cursor doesn't appear. Only appears when external mouse is attached. I have tried the following: Powerwash - nothing changes Pressing Esc and drum rolling fingers on the touchpad then restarting device- This has no effect. Tried using the search button+ shift + t to activate the touchpad but no joy I rang HP who don't answer and I have raised a support case with the DFE. Frustrating thing is these devices are only 1 month old. Does anyone else have any other suggestions?

Thank you very much for this. I will try it. Thanks again

Hi Did you manage to solve this? I am having the same problem.

Is GAM safe in terms of GDPR?

We have insisted that all school governors use school emails for all school correspondence. This way we know it is secure through the school email system. Our governors use Microsoft Teams for their meetings as well.