Promethean-Matt

The software Activinsprire is free when you purchase a Promethean Panel. If you already have alternative panels and just need the software I suggest calling your local Av supplier and asking for a quote. Also if you do purchase Promethean panels but still have other panels that need Activinspire then we could have a conversation about this via your Av supplier.

Hi mikeprice It's seems the issue was resolved but I was going to suggest you contact our tech support team https://support.prometheanworld.com/contact/ Any issues in the future go straight to them Matt

Hi I suggest you order through maverick tech data, if you have an account? They sell our genuine parts. Hope this helps.

Hi Dave, I work for Promethean and we would be happy to support you on this and find a solution. Can you please inbox me your details and we can discuss further.