Rolo_1997

Hi, The Registry locations for the proxy can be seen below, we got this from capita a while back and it has sorted out a lot of our issues. Load up regedit. BACKUP REGISTRY BEFORE MAKING CHANGES.* Located in - Hkey_users\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections* Within this location there at 2 registry entries.* Remove the 2 registry entries at this location (DefaultConnectionSettings & SavedLegacySettings)Save and exit.• Restart Solus 3 deployment service.This will then allow the solus 3 UI to download and extract the updates. Hope this helps

Hi Everyone, Thanks for your posts on this i have a couple of things i can try now, I'll update this and let you know what happens! Thanks Again!

Hi, Thanks for your Responses, there is a big bottleneck on the network I have been using a piece of software called LAN Speed test, it's quite a useful little tool, it lets you select a packet size and transfer it to a machine on the network, it will tell you the time per packet (reading and writing) and this is how i identified a problem with the network. the IT provider is aware of this and are currently looking into upgrading it to sort it out, but i'm still confused about the machines that aren't being affected by the bottleneck because these machines are just as slow when using sims in any way shape or form. I'm just not sure if those being affected by the bottleneck could be slowing it down the rest of the network? (I don't really know much about networks)

Thanks for your responses, we also chucked a bit of ram at the server and got the IT provider to up the allocated memory to 16GB but this didn't seem to make even the slightest of differences. Capita have got back to me and suggested running anti-virus on the affected machines and installing windows updates, although i can't see this making much difference. and in regards to the disks being in Raid, we don't actually manage the server but from the looks of it on the virtual server it doesn't look like the disks are set up in raid, is this something that is done on the host server?

Hi, I have been looking into some SIMS Performance issues, i have tried a lot of obvious stuff but can't seem to get anywhere with it. it can take up to about 10 mins to log in and open a register. (the server performance is not too bad it takes about 1min to login and open a register) I have logged this with Capita but this is a prime example of a "Not our problem" case, therefore i am not expecting much assistance from them. So into the problems I have identified a bottleneck on the network which is causing issues on at least 4 machines, it can take up to 30mins to transfer 200mb of data to the effected machines. i have tested this numerous times with the same result each time, and the IT provider is aware of this. With that said i also know of 4 machines that are working exceptionally on the network with gigabit speeds, although these 4 machines are also reporting 10-15 mins to log in and open a register. I am wondering if the 4 machines effected by the bottleneck would have a detrimental effect on the other machines across the school? I'm not sure if there is an easy way for me to test this as i suspect in order to rule this out i would have to make sure the 4 slow machines are either turned off or not connected to the network. At this point i am just looking for suggestions on what i can try as i have tried just about everything i can think of and i'm at a loss, we have had issues like this before at other schools but we were never able to resolve the issues. Possible resolutions already tried Reindex patch Database diagnostics SQL memory usage is not restricted archive attendance marks shrinking log file Server Details: Virtual Windows server 2012 R2 SQL 2012 : 11.0.2100.60 Memory: 12GB Intel Xeon CPU E5-2620 @ 2.1GHz Plenty of Disk space This is an MIS server, so only SIMS and 3rd part apps are installed on it. I hope this makes sense and thanks in advance for any suggestions