JordanTech

Hi all, We use Mail 365 here and we have had many reports of important staff emails not being received via inbox. Some of the staff have found the mail they should have received in clutter or in a different folder. I have general Admin rights to all the staff users at the school and can only change so many settings without contacting Office. Any ideas? (via admin settings) thanks

Hi All, We have a music teacher who uses iPads to record her videos and shares them via iCloud to her other iPads so she can play them & record ect...On 1 specific iPad the videos will not play at all. Have tried basics...reset disconnected from wifi logged in again ect ect..no avail any ideas? Thanks

Have double checked all previous contents of Trial version are gone - also installed and reinstalled about 50 times

Hi guys, A while back when I first started working as a technician I stupidily installed a 90 trial version of notebook on this specific laptop so that we could open specific files which had been created in the newer version (15) 90 days has passed since then and I have uninstalled the trial version and re-installed version 11 that we have deployed to all staff (located on our shared files) When I install it to this specific laptop it loads and simply crashes before notebook actually opens. Any help would be greatly appreciated asap - we are having to loan out one of our spare laptops whilst we resolve this, no luck so far. Many thanks! Jordan Trainee IT Technician at a school