lhume

ICT Support Technician – North London Up to £33,000 dependent on experience as well as excellent benefts A leading Independent school group are looking for an experienced 2nd/3rd line ICT Support Technician to provide day-to-day support for the staff and students at two school sites, in Camden and Highbury (North London). With support from the Schools ICT Manager, you will be providing 2nd and ideally some 3rd line support to both staff and students to ensure an efficient ICT Service is delivered at all times. You will be responsible for carrying out routine maintenance of all computer hardware and network services, resolution of all ICT faults and requests both onsite and remotely, installation and configuration of hardware and software, maintaining site documentation, managing user accounts, server back-ups, monitoring ICT security as well as other reasonably requested duties. Requirements: · 2nd line ICT Support experience, preferably within the Education Sector · Windows Server 2012/2016/2019 · Windows 10 and AD · Office365 · Microsoft Office 2013/2016 suites · LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. · Mobile device support including Apple, Windows, and Android tablets · AV and interactive boards and screens · Shared printing solutions · Apple device management and support This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to Education Support Professionals

6 month interim contract, up to £35,000 negotiable and pro rata dependent on experience, possible temp to perm Our client, a growing Multi Academy Trust, is looking to recruit an experienced ICT Manager or Senior Engineer based in the North Nottingham area. Working directly with your 2 nominated academies, the postholder will provide leadership for the onsite school ICT teams as well as ensure that an effective customer focused IT service is being delivered. This role will interface between the central ICT Team and the academies to facilitate a quick resolution of technical issues in addition to managing budgets, key systems and leading on ICT projects. The successful candidate will demonstrate excellent ICT knowledge, a range of management skills and will work flexibly across sites in order to meet the individual schools’ needs. To be considered for this role, candidates must hold a full, clean UK driving license as well as have access to their own vehicle. Requirements; • Experience working within a Network/IT Support role • Previously managed, projects, contractors and budgets • Administering networks, reviewing system logs, backup/AV checks and general updates • Managing service requests using helpdesk systems • Microsoft Server and Operation Systems • TCP/IP, DNS, DHCP and VPNs • Antivirus, Security principles, backups, general printing, Active Directory & Group Policy Desirable; • Previously worked within the Education Sector • Microsoft qualifications or similar • ITIL framework or FITS, supported by an ITIL V2 Foundation/FITS Practitioner • Office 365 Apps (Sharepoint, OneDrive, Teams, Forms, OneNote) • Experience with school based systems and software (SIMS, ParentPay etc) • Working experience of chromebooks and Apple products • Mobile Device Management (MDM), Web Filtering Systems (SmoothWall) • SCCM – Windows & Application Deployment, Anti-Virus management • Network switches, VoIP services, VMWare This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role then please submit your CV to William Townsend at Education Support Professionals. [email protected]

IT SUPPORT ENGINEER – SUTTON UP TO £25,000 DEPENDENT ON EXPERIENCE – 1 YEAR CONTRACT Our client, a well established local managed service provider, is looking for an experienced IT Support Engineer to join their existing team supporting a number of Primary Schools, Small Business’ and charities in and around the Sutton, Croydon, South West London and North Surrey areas. Previous experience in a similar role, preferably within the Education Sector, along with relevant technical experience will be essential for this position. The successful candidate will be responsible for providing high quality 1st and 2nd line support as part of the existing Field team, carrying out fault diagnosis on site and remotely, rectifying faults, ensuring all items are logged correctly via the service desk as well as ensuring users receive timely updates and feedback whilst working on their requests. Candidates must have a full, clean driving license and access to their own vehicle to be considered for this role. Requirements: · Previously worked within an IT technician or Support role, preferably within the Education Sector · 1st and 2nd line IT Support · Active Directory, Group Policy, DNS, DHCP · Windows 10, Windows Server 2016 and above · Office 365 / Google Workspace / G Suite · Basic network and WiFi equipment · Experience documenting technical procedures, infrastructures and system configuration · Excellent communication skills and the ability to explain things in a non-technical way This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role then please send your CV to [email protected]

*** bump ***

***bump***

***bump***

***bump***

***bump***

ICT Technician – North London Up to £32,000 + 25 days hols + bank hols + benefits Our client, a leading independent school in the North London area, are currently looking for an experienced IT Technician to join their existing team. Led by the Head of Desktop Services, your role will be to support all members of the school in their use of Information Technology including desktop equipment, infrastructure, networking and training. The postholder will be responsible for providing first class, customer focused IT Support, building and updating operating systems and applications images for desktops/laptops, patching, installing and configuring computers, printers and ipads, managing the SIMS provisioning tool as well as updating the Service Desk system with progress, including managing communication with users through to completion of incidents. Requirements; • Worked in a relevant ICT position, preferably within the Education Sector • Experience supporting hardware, software and AV equipment • Microsoft Windows 10, Office 2016/19 • Active Directory, Office 365 • HP Printers, Desktop Hardware, Network Printing • iPads/iOS • Networking equipment (Patching, wireless technologies etc.) • Ability to communicate effectively at different levels throughout the school Desirable; • An honours degree or equivalent in a relevant subject • Appropriate industry qualification (MCP, CompTIA A+ etc.) • An understanding of child protection and safeguarding policies This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role then please send your CV to Lewis Hume ([email protected])

IT Support Technician – West London Up to £36,000 dependent on experience + 25 days hols + bank hols Our client, a successful and established managed service provider, requires an experienced IT Support Technician to be based at a school in West London to provide a high standard of IT support to all staff and students, overlay support to partner sites, as well as the day to day running of the school’s IT systems. The postholder will be responsible for the management and support of the school’s ICT resources, core infrastructure, services and data. You will also be adept in deploying user hardware such as desktops, laptops, cabling, printers, AV equipment. Requirements; · Worked in a relevant ICT position providing strong 2nd line support · Experience supporting desktop and server hardware, software, AV equipment etc. · Windows 7 / 8 / 10, Server 2008R2, 2012R2 · VMWare vSphere / vCenter · Networking – DHCP, DNS, TCP / IP, VLAN, switching, firewalls, wireless, WAN · Virtual server backup technologies (Veeam, vRanger) · Mobile device management experience · Anti-virus technologies Beneficial; · Previously worked within the Education Sector · Child safeguarding, web and email security experience · Experience with School MIS Systems (SIMS, ISAMS, Schoolbase) This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role then please send your CV to Lewis Hume ([email protected])

***bump***

Network Manager Full Time – All Year Round £33k to £43.5k dependent on experience South West London Job Description We are working with a South West London based academy that’s keen to be at the forefront of IT in schools and are looking for a Network Manager who is passionate about their role and able to look at enhancing the provision and developments of IT for the academies future. Your role will involve IT service provision of the highest quality taking overall responsibility for the IT service provision, ensure that IT provision is managed, supported, maintained, robust and developed. You will be required to ensure the IT provision aligns with the needs and overall strategy for the academy, use structured IT management systems, ensure the IT support service meets or exceeds service targets defined by the leadership team and develop, implement, monitor and review processes and procedures within the IT support service. You will also be required to develop short and long term IT strategies in conjunction with members of the leadership team, ensure the academy has an effective five year IT resource development, replacement and renewal plan, manage and monitor an IT budget in conjunction with members of the leadership team, deliver IT systems/service developments based on customer requirements, project manage and be responsible for delivering on IT projects. The role involves management of IT support staff, conducting performance management reviews and effectively deploying team members daily on a day to day operational basis. The Package This is a full time permanent all year-round position paying £33k to £43.5k per annum dependent on experience. Job Requirements It is essential you hold previous school-based IT Network Management experience and possess appropriate qualifications (CCNA, MCSA, VMCE, Prince2 or ITIL). This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role then please send your CV to Lewis Hume ([email protected])

IT Technician – North London – Contract / Temp to Perm £16 per hour PAYE - £21 per hour LTD – 3 months initial contract Our client, a leading independent school in the North London area, are currently looking for an experienced IT Technician to join their existing team, initially on a contract basis. Led by the Head of Desktop Services, your role will be support all members of the school in their use of Information Technology. The postholder will be responsible for providing first class, customer focused IT Support, providing face to face support to resolve IT related queries, building and updating operating systems, creating user network and email accounts, managing the schools MIS provisioning tool to manage student accounts, updating the Service Desk system with progress and updating and maintaining relevant documentation. Requirements; · Worked in a relevant ICT position, preferably within the Education Sector · Experience supporting hardware, software and AV equipment to a 1st/2nd line level · Microsoft Windows 7/10, Office 2013/16 · Active Directory, Office 365 · HP Printers, Desktop Hardware, Network Printing · iPads/iOS · Networking equipment (Patching, wireless technologies etc.) · Ability to communicate effectively at different levels throughout the school Desirable; · An honours degree or equivalent in a relevant subject · Appropriate industry qualification (MCP, CompTIA A+ etc.) · An understanding of child protection and safeguarding policies This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role then please send your CV to Lewis Hume ([email protected])

2x MIS Consultant – Buckinghamshire – Full Time (Part Time considered) Up to £32,000 dependent on experience We are currently recruiting for a MIS Consultant for a growing education IT Support Company which provides a range of technical services to schools. The company is well established and growing rapidly supplying day to day operational support, networking, broadband, MIS support (SIMS and Integris) and installation project work. As an MIS Consultant, it will be your job to provide 2nd and 3rd Line telephone and remote MIS support to both primary and secondary schools, facilitate communication between your schools and the company, keep up to date with what services the company can offer and manager your customer accounts. Responsibilities; · Provide a one-stop shop for telephone support and assistance on schools MIS software · Log all queries and requests to the Staff Portal helpdesk system · Keep schools regularly informed of progress · Test and implement new MIS products/upgrades · Support the configuration and update of MIS systems in schools · Advise customers on the appropriate training and relevant medium of delivery · Advise and guide schools on improvements/processes whilst promoting effective use of MIS systems · Enable schools to complete their DfE statutory requirements by holding seminars/workspace sessions Skills and Experience; · Excellent knowledge of SIMS and/or Integris · Experience providing 2nd / 3rd line telephone and remote MIS support · A professional, cheerful and clear telephone manner with a focus on excellent customer service skills · Able to deliver training to a high standard to both groups and one to one This position is currently a Full Time role, although the employer may consider a flexible working pattern, Term Time only or possibly Part Time for the right candidate. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. If you feel you have the required knowledge and experience and would like to apply for this role then please send your CV to William Townsend ([email protected])

***bump***