MACIT

That would involve using Sims, and to be honest I would rather jump into pit of angry snakes with just my swimming trunks on.

Yep down again, Dont know about everyone else but I want some money back we are now in our 6th working day of disruption. I had a feeling this would happen when is was sold, The guys that created it must be wetting themselves with laughter as they drive around in their Aston Martins having sold a such fantastic and reliable system. Such a shame to see all that goodwill destroyed by well, I'm just going to come and out say it "Incompetence" Does anyone know of another system? because this is ridiculous, god help us when parents evenings comes round.

The Chase School in Worcestershire is looking for a Senior IT Technician to help develop, support and maintain their IT provision. The Chase is currently undergoing some huge changes in its IT Infrastructure with many ongoing projects in cloud services migration and site hardware. Are you the person we are looking for? Do you have the skills, qualifications, experience, determination and drive to join our team. Location: Malvern, Worcestershire WR14 3NZ Contract Type: Permanent Contract Term: Full-Time Salary: Scale 6/SO1 £24,982.00 - £29,577.00 Annually (Depending on experience) Closing Date: Midday, 27th Feb 2022 School Website: https://www.chase.worcs.sch.uk Job Advert: https://www.chase.worcs.sch.uk/about-us/recruitment/

Just wanted to say a big Thank You to David for finally sorting this out for me via direct email. The experience getting to this point has not been a pleasant one as David has confirmed that the reason the key was not working was the encoded institution number was incorrect in the file. Something I had been shouting about and trying desperately for distribution at Sims to understand from day one but I could not get anyone to listen to me or actually read my emails. Oh well we got there in the end and I am very grateful to David for sorting this mess out I can now go back to my day job.

David, Not wishing to speak out of turn here but I have been dealing with this issue for the last 3 weeks and have been bashed around from support department to distributions back and forth over that time. I appreciate you might be new to this issue but stating "the most common cause of this error is that you are inadvertently using last years license" is insulting I currently have a folder with about 6 versions of the licence in it! I'm not exactly new to this process of applying a licence file to licence some software. Can I have a suggestion that is a little more constructive than one that translates to "you don't know what your doing" I am normally a very patient person who is not easily pushed to this point, my apologies if I sound frustrated its because I am! I also don't like venting in public forums but havening exhausted other avenues I have appear to have no choice.

Thank you, will be interesting to see what the solution is.

IBS Worcester

We have had 6! licence files sent to us over the last week, all of which will not work. We have considered and ruled out the following: 1) 64bit/32 Bit compatibility issue 2) File being corrupted by our mail filter (had file sent to us another way) 3) Have used several different workstations (including the server itself) 4) Have put the licence file in various different locations including locally on the machine 5) Have tried importing via registration group rather than admission number 6) Have tried shouting at people at capita 7) Have tried being nice to people at capita 8) Have tried lighting magic candle Out of ideas!

Interesting that you are also in Worcestershire!!! I'm at my wits ends with this! Are we all on the the same exe version of Pulsar? (7.182.49.1)

Interesting will see if i can get them to send it to us another way

As a matter of interest did they send you file as a zip or a plane li2 file?

Just a shout out, have any other schools been experiencing issues with the batch import of student photos this year? Specifically the application of the licence file?

is it just me or is Sims Parent App down again? Not helpful at the start of a new term!!

all working here as well now

Just to jump in here, what was the reason for the move from Bromcom. We are looking at MIS systems and discussing feasibility of moving (from Sims)