JRMatthews

Purpose of the job To support all aspects of the School’s IT operations, including the development and maintenance of our IT infrastructure, systems support and development. The IT Department The IT Department is responsible for the installation, maintenance, repair and planned replacement of all IT equipment and systems purchased by the school. The department has an important role in advising staff and implementing some areas of training. The department comprises the Head of IT and two Technical Managers. Although the three work very much as a team responsibilities inevitably overlap and blur, there are areas of responsibility and expertise specific to each role. The IT department operate as a close–knit team and therefore while it is possible to identify responsibilities specific to the IT Technical manager it is expected that he/she will have a good working knowledge of all IT systems within the school. Expected skill set and knowledge Experience of working in a Windows environment – we have nearly one thousand users on the system using a range of equipment. We are developing plans to support delivering 1:1 devices to students in 2022. • Experience of Office 365 which is used throughout the school by students and staff • Experience of MS Teams – used for teaching, setting assignments and document storage • Experience of networks – our system covers the whole site and a satellite site consisting of Ethernet cables, fibre and WiFi As an educational establishment we recognise the ever changing nature of IT environment and as such will train and provide courses to upskill you on a regular basis. The most important quality for the candidate to have is a “can do” attitude and a willingness to take on new ideas and topics. No job description is exhaustive and the IT Manager may, from time to time, be asked to undertake duties by the Head or the Bursar which lie outside his/her usual duties but which enable the smooth running of the school   Terms and conditions Salary will be dependent on experience and qualifications. The post is full time based on 37.5 hours per week. Occasional out of office working hours may be required. 5 weeks’ paid holiday are given in addition to bank holidays. Holidays must be agreed in advance with the Head of IT and the Bursar. Legitimate travel and other business expenses are claimable under the school’s expenses policy. QEH automatically enrols eligible staff in its defined contribution pension scheme. Auto enrolment is 5% employee and 3% employer contribution rates. Employees can opt for a higher employee contribution rate at 7% and the school will then match this contribution with an employer contribution rate of 7%. A staff fee remission is available for children attending Queen Elizabeth’s Hospital or Redmaids High School Selection Process Applicants must submit an application form which can be downloaded from the vacancies page of the QEH website http://www.qehbristol.co.uk/about/vacancies. This should include contact details of two referees, one of whom must be your current employer. Please also submit a CV and a covering letter (maximum 2 sides – sensible font size). In the covering letter give your reasons for applying for this post and explain why you are suitable. Describe any experience and skills you have gained in other roles which demonstrate your ability and aptitude to undertake the duties of the post. Please send completed documentation to [email protected] The closing date is Monday 31 May 2021. A list of candidates will be invited for interview. The proposed interview date is Tuesday 8 June 2021 with a view to a start date as soon as possible.

Many thanks for the idea of an apprentice it's one that I will investigate as it seems to have many benefits with a few downsides.

Many thanks for all the replies, we currently have two, but with the demands on the system and the intolerance of users who expect everything to be completed yesterday we could do with another support person. Looking at your posts, it doesn't seem that unreasonable? Just have to convince the management.

I work in a school of 650 pupils, about 500 computers many used for teaching, many used in an admin role. We run email, MIS, ClickView, SQL server, Windows & Macs, we do all our own installs, repairs and updates and a whole host of other services. Just wondered how many support staff other schools would employ to successfully staff the above services?

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We have gone ahead and bought the VLE. We have just had an Admin training day over the half term (very dedicated) and are very pleased with it. It seems fully featured and does everything we want from a VLE at the moment. Our approach within school will be a slow roll-out buit I see it being very popular with pupils and staff alike. The trainer was very knowledgable and answered all our Qu's and more. The only thing they don't make clear is that you have to do the training to get their telephone support! If that's the most we have to complain about it can't be all bad. John

Many thanks for such an enthusiastic and comprehensive reply. I look forward to seeing the demo. I like your approach within the school as it was one I was going to adopt i.e. bottom up. The top down approach wouldn't work here as staff are 'too busy' so I see this as being driven by the pupils. Sorry for getting the programmers’ nationality muddled up! Geography not my strong point.

I have a demonstrator coming to our school to demo the It's Learning platform. Does anybody use or know anything of this system? I think it is backed by Viglen and developed by Swedish programmers. It looks OK on paper, but I would rather hear from existing users.