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THERADIOTUBBY

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Everything posted by THERADIOTUBBY

  1. When you upload the upn recon file you have to remove from the file any users who haven't got matched upns. these accounts are then disabled.
  2. Dear All Used the recon tool to match up most of my data Directed admin staff to fill in the missing upns etc (they were not happy!) Now tried to upload the file - 878 students with only 16 upns missing Failed with message - less than 50% of your accounts have matched upns trying updating your csv again Help!!!!!!!!
  3. Trying to sought out an AUP for staff Discussions promoting much debate Anyone know of any examples? thanks in advance
  4. On a steep learning curve - any help much appreciated We do not use PCF just using netsweeper as a transparent proxy Staff accounts go to proxy direct however pupils go through our own isa proxy server all done through proxy settings in appropraite group policy What we want is a separate policy for pupils which access through our proxy and another policy for other staff In webadmin for netsweeper we have one group GROUP1@ In that groups clients I have created two client groups one for the whole subnet (in which staff can access any machine) and another just for the local proxy If I go into modify client in group categories I can select categories which works as it should however I want a full policy for my proxy so have created a separate policy that applies to just the proxy client group. The problem is that no matter what I try the default policy for the main group always overides the policy I have created. Is there such as thing as a user guide? Can I do what I want? Am I missing something? Keep the answers simple!!!!!!
  5. Am I alone????? I have access to the WAT tool, can view my users and even download the upn reconciliation file, however passwords still can't be reset 'the password is invalid' and I can't upload my upn file. Logged with synetrix, no reply, chased twice -tier 1 very polite and apologetic 'someone will get back to you' - but still no reply My talk to synetrix (note 'talk to' not receive any communication back) page says 'Investigation by technical teams taking place' Am I wrong in guessing they don't know what is wrong either? In the meantime my curriculum colleagues are understandably feeling quite frustrated
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