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Did you ever solve this? I am running IE11 and have the same problem. Chrome says it has the proxy but will not use it until IE has been loaded.

I have also created these three accounts but can't find out how to buy some credit with a PO. Can anyone enlighten me?

Backup the "database", delete it, run eprofile and it will let you choose what type on database you want, close eprofile and run "V4 Restore your work".

Version 4 is now available. It is free until the end of the year then you need a licence. I'm not sure there is much improvement. BEWARE you can no longer export pupils from one eprofile and import them into another. So teachers can no longer update eprofile on their laptops at home and import them to a single eprofile at school. It was never ideal but it was workable. You can now network the "database". I use that in the very loosest sense of the term. The new guide gives some very useful information. I love the "Move forward with greater boldness." "A note for multiple users sharing a single database The database is an inanimate object. Each user’s eProfile calls on the database independently. If one user is in the process of updating information – entering assessments or changing preferences, etc. then that user has hold of the database and will not let any other user update. When the user has finished the database is then released. While this is a problem, not having this safeguard would cause the database to get totally corrupted and be of no use to anyone. If you want to look at information then there is no problem, but if two users are simultaneously wanting to enter assessments one user may discover that his or her work did not get saved. The rule here is 1 If you can check, then do check that the database is “free”. 2 Enter a little information, close and check that it has been entered. 3 Move forward with greater boldness. 4 Close the window as soon as you have finished."

Decided to take one down but as I was starting I found a paper label stuck on the back, now upside down and pointing at the white board without enough space to get my head to. Anyway just for completeness the format of the serial no is 2440xxxCJ where xxx is the serial no displayed in the setup menu. If I had carried on guessing it might have taken me some while to try that one.

Help I want to extend the warrantee on some NEC NP-U250XG projectors that were installed during the summer when I wasn't here. I can't find the serial no on the case I guess it is under the mounting plate but I can get a serial no from the information screen on the setup menu. Unfortunately the NEC website doesn't like the format of this serial no. I guess it wants some leading zeros or sn or something that I haven't been able to guess. An example of the serial number I have is 128. Can any kind person tell me what I need to add to this to make it a valid serial no?

Can anyone recommend a Promethean installer? It's over three years since we had our last boards installed and the company we used appears to have gone out of business. I am in Bedford. sorry didn't realise there was a recommended supplier forum until I googled cpltd.