Good morning,
We have run an operating system to Windows 7 on our laptops.
As an Office product, we have Office 2010 installed on a local disk.
Users have roaming profiles (Windows Server 2008).
It occurs on the following problem:
If the laptop is connected to the network, the user copies an Office document (Word, Excel) from the network on the local drive and open them without problems.
Once the user with a laptop but not on the network (network cables, and no wifi), can not open the file.
Error message:
"The normal.dotm can not be opened because its content is causing problems
Details>>>
Keien error details available "
I created a test OU and once cleared by one, all Group Policy objects (inheritance disabled) and unfortunately it came at the user continues to the error message.
I too have the "Normal.dot" cleared by hand and can re-create, unfortunately, this brought no solution.
Interestingly, the error message and not open the document, if I sign up with the administrator, OR if I delete the user profile from the computer (Computer -> Properties -> Advanced System Settings -> User Profiles)