Falls

Senior ICT Technician Nantwich Cheshire £27,711 - £30,060 Full time / Full year position Closing date: 30th June 2025 Responsible for the effective delivery of ICT services across Brine Leas School and eight associated primary schools. Based primarily at Brine Leas School, the position involves scheduled half-day onsite visits and remote support for the associated sites. Involving the maintenance and development of IT systems to support teaching, learning, and administration, as well as the day-to-day management of ICT operations. The role requires the provision of high-quality, responsive technical support to staff and students across all sites, ensuring minimal downtime and a consistent, reliable service. As a senior member of the IT Services team, the post holder will play a key role in delivering IT projects, supporting strategic developments, and providing guidance and support to junior ICT staff. For further information regarding the role and how to apply please click the link below. Senior ICT Technician

Another Freshdesk user here fab product easy to set up and configure as you want.

Thanks for all the info, much appreciated.

Thanks @themightymrp I read the above document but have been having problems getting it to work, so just thought I'd post to check the settings I'm using are correct.

thanks @ajp233

Anyone got this up and running yet? Would be interested on settings if anyone's willing to share. We're O365. thanks

Another for PaperCut here

We take them ourselves, we attempt to get most of them on enrolment to day failing that we catch them on induction day.

If you're not using lightspeed as a proxy have you tried allowing the content through using Allowed Referrers. Don't know if it works or not as we have Lightspeed setup as a proxy and use URL Patterns for Vimeo video playback so Vimeo itself remains blocked. It may be worth a look see.

I use printopia you have to run it from a Mac but it's reasonable priced and simple to set up and run. There's a free trial option so you can give it a go before buying http://www.ecamm.com/mac/printopia/

We're looking into doing the same thing here, so will be interested to see what solutions others have come up with. Whispercast is currently only available in the US. I did get in touch with the whispercast support team and have pasted their response below: Currently, Whispercast is only available in the U.S. If you live outside the U.S. and are interested in sending Kindle content to multiple devices, we recommend gifting the content. Gifting Kindle content allows you to purchase content and send it to other users. To gift a Kindle book, visit the Amazon.com website and click the Give as a Gift button that is located under the Buy button on the Kindle Store product detail page. You’ll be prompted to enter the recipient’s personal e-mail address, a short message (optional), and choose a delivery date. You can find more information about Kindle book gifts at: Amazon.com Help: Give and Receive Kindle Devices and Books I haven't as yet investigated any further with this so look forward to reading how others have approached it

We've just started using Freshdesk really nice & simple to use, fully customiseable (if that's even a word) very professional looking & great support even with the free version. It's got a big thumbs up here so far