leachim

Whats the difference between L01 and L02 on screen specs Thanks

When you say Reimage - do you mean a Fresh Install I have cloned the drive onto another to "mess" around with it, so I don't cause any possible non reversible issues with the setup they already had....

Win 7 64 bit Sp1 Got called in to fix a printer issue Turned out that things had gone wrong 2 weeks before when the theme had changed - tried a system restore - no good. Services.msc won't open - nor will Default Programs Ran Malwarebytes - found some malware - removed sfc /scannow - found stuff but couldn't fix it Tried a Repair Reinstall - came back with an error Used Tweaking.com Windows repair to reset permissions etc etc No good Is there something I missed ? Thanks

I think I tried that a few times in various forms 2nd time it said port 10001 was taken, so I did 10002 etc.... Tried ipconfig /all to see if the printer came up to check the ip address - nothing Why isn't this easy ??

On the old xp it was 192.168.1.67:10001 Tried it to no avail. I am out of my comfort zone on ip set up though.

Its a massive office printer from 15 years+ ago and has been working on XP via IP port Now have upgraded to W10, I need some advice on what to do !! Thanks

Keeps going to Repair Tried Bootrec etc, but it can't find a BOOT folder Plugged the HDD in via USB and am able to navigate to folders etc (not BOOT) Not sure why a small partition has a drive letter .... Any help appreciated !

I have this laptop with Win 10 and the sound has gone - tried all sorts of installing and uninstalling Not sure if it didn't happen after an update. I have version 1803. The Advent website doesn't exist for downloads Any advice ? Thanks

Windows Update was notified it was going to happen. Repair functions don't work Subsequently, cant boot - disk removed and plugged in via caddy Operating system partition is marked as RAW Is there any chance of reversing this ? Thanks

OK Although I think the BIOS was set for UEFI to start with before I reinstalled.....

Nope it is 64 bit. Just checked disk management and it is a NTFS partition ??? It is an Acer Cloudbook 14 - with 32Gb EMMC drive

It was a USB DVD drive....

Something that went over my head I could only boot from DVD to install Win10 by changing to Legacy So what you are saying is that THAT IS THAT .... Have I missed something (probably)

Acer laptop - fresh install of Win 10 Had to change BIOS to boot from legacy as it was from a DVD All installed OK Go back to BIOS to change to boot from UEFI and Secure Boot, and it won't boot Thought it was best on UEFI ? Any Ideas - Thanks

Thanks I don't think they want them "fixed" Just the data off - and spending ££££ isn't at the top of their list !! Any other ideas people....

I have been given 3 iphones to try and retrieve data from 2 won't charge and 1 is dud Is there a way to extract the files from them ? Thanks

They want MS Office !

I am supplying 2 laptops to a charity They want Office 2016 on both I assume I will have to purchase 2 copies, but can they sign in/download with one MS Account I just found out you CANNOT download Office 2016 WITHOUT an MS account Thanks

Done I reckon the RE I was in was from the dvd, so typing bcdedit /set {globalsettings} advancedoptions true at the RE command prompt enabled the startup settings from the hard disk to work - safe mode etc still did not work so at the bottom, it said F10 for more options which gave 1 option to press 1 for Recovery (I thinK) computer restarted and the ordinary Startup settings appeared again (as the bcdedit... was programed to), so as I thought this was not the real deal, I clicked Continue to Windows 10 - this brought up the proper menu to Reset This PC Which worked I might have missed out a piece of the jigsaw puzzle, but in effect, that was what happened Thanks

Didn't think F8 worked with Wins 10 ??

Yes, thanks - I tried that and "said" it completed successfully - it was at the X prompt Another query - if a computer won't boot, how do you initialise the built in RE ? Its an Acer

Why is Startup settings missing from Recovery Environment I have a laptop that wont boot because I suspect the owner has been installing loads of crap - maybe even 2 antiviruses. I am booting from a wins 10 dvd and am wanting Startup settings with the view for choosing Safe Mode or Disable Antivirus settings on startup etc All the rest seem to be there - - Choose a device - troubleshooting - Startup repair - system restore All of which fail to remedy the problem Normal boot just reveals a blank screen

Update Turned off Web Shield in Avast and it now works Why ?

Just identified the problem Antivirus I uninstalled AVG because I thought it was causing trouble - put on Avast free Now when I disable it - I can surf to webpages Whats going on ? I have done a repair on avast, to no avail What other AV programs are there that would not cause trouble ?

The ping result is at the bottom