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sammy42

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Everything posted by sammy42

  1. I have started to give parents the SMHW support telephone number off their website. I am so fed up with parents complaining about something that I had no input into at all.
  2. Help please Can anyone help please. I have been asked to set up a whole load of supply teacher accounts on SMHW. We use SIMS to pull through the teachers. I have spoken to their support and they are as helpful as a chocolate fire guard. The issue I am having is as the supply staff are not members of staff SHMW have said just give the supply account teacher rights not user rights. I have done this, giving them the same access rights as a normal teacher. It is still not being pulled through from SIMS. Has anyone set up dedicated supply accounts on this website using SIMS. According to their support this is done by loads of schools. however every time I go back to them I get no help in setting this up or even documentation on how to achieve this.
  3. Can i ask you what issues you are having with new users
  4. Anyone having issues with their website. our school has just launched this to 1200 students and its not working students can login from home but their support says its the school network. "did not know i was providing broadband at home for the students as well" We are using Office 365 integration.
  5. Can anyone answer this question for me. Does SMHW usually ask users who are having difficulty log on using office 365 to give them their password to their email account. Or is this just a lapse by a helpdesk technician?
  6. Does anyone use SSO with this product? If so can you tell me how they have set it up. they want us to make our DC public?? Be interesting to hear how they have set it up
  7. Afternoon all Urgent request for information I know lighting is not our bag. but if anyone can help it would be appreciated. My site manager has asked if any school out there has came across this company offering LED retrofit Lighting. And if so have you used them and if so have you had any problems with the retrofit lights. Drop me an PM or reply he.
  8. Update on this issue Lancashire County Council legal department have said its against the law. That will be me telling the school is a resounding no to that plan. Looks like the other schools in flyde she works with are breaking the law by giving her a SIMS acoount
  9. Good Morning Has anyone had to give the PSCO that works with the school Access to SIMS. Apparently the other schools that this PSCO works with have given her access. Any thoughts as to Why?
  10. Google exceptions .txt Hi Sheridan Here is what we have set up on our UTM. hope this helps. We found that if its a new chrome book straight from the suppliers once you get it connected on to the internet you will need to update it to the latest version. As it may have been produced up to a year before it was sold so will need up dating before it works correctly hope that makes sense. You can do this by login on as a guest and them updating
  11. Thanks for your help today Rick my HR staff are very appreciative I will see you at the meeting on the 03 Dec.
  12. Good Morning Does anyone use this Company LCR from Blackpool. To cut a long story short there is a problem with there system but according to them its the school network. does anyone out there have the same problem or had problems in the past with this company. from what I can gather they don't have very many staff that's why they wont do any think to solve the problem we are having. for clarity we have had the network tested with a fluke and no problems were identified.
  13. Applicant covering letter 2015.docxICT Support 2.docPerson Spec ICT Tech.doc Ref 153835 Number of Posts 1 Grade 5 pt 17 (17,372) to pt 21 (19742). Salary £16161 to £ 18366 (Actual salary) Term Time plus 4 weeks in school holidays Term Full-time - Term Time only. Perm / FTC Permanent. Required (As soon as possible ) . Hours 37 hours a week. Closing Date 24/04/2015. Directorate Children and Young People Schools. Location Carr Hill High School & 6th Form Centre, Royal Avenue, Kirkham, Preston, Lancashire, PR4 2ST Tel: 01772 682008 School website: Carr Hill High School Summary The Head and Governors are seeking to appoint an experienced and highly motivated school based ICT Technician to play a significant part in providing an excellent and effective ICT service to the school, ensuring maximum benefits to learning. This post will suit someone who enjoys working with people in continually developing learning environments. We are looking for someone that has the right attitude and aptitude for working in local primary schools with teachers and Senior Leadership Teams. As a school based technician, you will be expected to help manage the school ICT Network under the guidance of the Network Manager ensuring that pupils and staff have access to ICT across both the curriculum and administration systems. For a percentage of the week, you will also provide general maintenance and technical housekeeping to primary schools networks, in accordance with guidance and support from the senior technician and Network Manager. Typical hours are 8.30 a.m. - 4.30 p.m. Monday to Thursday, and 8.30 a.m. to 4.00 p.m. on Friday, however there is a degree of flexibility with this. The Governing Body is committed to the safeguarding of children and an enhanced disclosure from the Disclosure and Barring Service must be undertaken for the successful applicant. Due to the large volume of applications we receive, feedback will not be provided. For an informal discussion please contact: Andrew McIlroy Equal Opportunities statement An Equal Opportunities Employer welcoming applications from all sections of the community Rehabilitation The post you are applying for is covered by the Rehabilitation of Offenders (Exceptions) Act 1975. If successful you will be required to apply to the Disclosure and Barring Service for a 'disclosure'. PM me if you would like more information on the role
  14. Morning ALL I am wondering if any one has dealt with a situation that has arises here before where teachers and college staff are removing behaviour points or turning them into observations so that they don't count and make the college look bad. Is there away of only allowing the teacher who has put on the behaviour point to remove it but still allow the other staff to add but not take away if that makes sense. Any suggestions are welcome.
  15. Good Morning Does any one out there in CLEO land have the above SIMS file used in conjunction with personnel on SIMS that they could let me have. BTLancashire SIMS support will not give me this file as I don't get my support from them. However it will take hours to manually input this info into SIMS Any help will be appreciated
  16. sammy42

    BTLS Charges

    totally agree paul _l with your comment Never saw that bit but that's why we are not with them anymore. at least its better than last year we never got ours until march but left anyway
  17. sammy42

    BTLS Charges

    I am impressed that BTLS have finally got their act together and got this out in plenty of time. Its a year too late.
  18. I suppose I should upgrade my thread on this subject. After all the problems we have had with the system it has came into its own after Ofsted gave it high marks in our Ofsted inspection for safe guarding. don't get me wrong we are still having problems like having to chase the company for upgrades but apart from that. I would recommend the product whole heartily. Their are now two company's selling the same product one is InVentry and the other CDCE so you may be able to get a better deal
  19. Good Morning I have been asked by my SLT to investigate a plagiarism plugin for moodle. we have tried the free ones but they kept making moodle crash. the question is what are others using? any help/ suggestions is appreciated.
  20. We have one here provided by our broadband company connected to a virgin media router. since its install we have had problems with the connection we have solved the internal ones but the connection is still not running correctly the internet just keeps randomly dropping out. not sure if its a problem between the router and this juniper gateway. broadband company are investigating at present
  21. hi maxpower are you still having issues with fms bacs
  22. Buzzard I am in the same boat as you, I get the impression they are using the schools that are leaving as their testing of the system.
  23. Apparently we need to fill in a form to state that we have changed over. Have been told its on the posts on the school portal anyone seen it on any of the post about light speed. I have checked but cant find it or am I going blind
  24. Would you believe it today we get a post on the portal telling us that we are next in line to get the filtering. Reading further down the page it states they have changed the filtering for the school to the new lightspeed filtering for the staff admin network already, and that on Monday 03 march at 08:00hrs we will be changing the students curriculum network on to the lightspeed filtering. you would think no problem that's workable. Except the filtering is not working correctly got social networking blocked on the old netsweeper system (using the admin network for the guest wireless access and the BYOD access) not blocked on the new system. Changes made without first sending us access rights to the new filtering admin console. Phoned them to be told your not due to get access until your live date of 14 march. So come Monday morning 1300 students potentially having access to the world with no way of controlling who sees what. What a shower you think the logical thing to do is send out all the admin rights first then change the admin filtering to allow you to have a play them change the curriculum filtering not BTLSL same sh-t different name
  25. Hi All Check your bill closely Just did a bit of checking and the cheeky Bast__ds have added £500 on to the price in the Actual bill to the price on the SLA document. If I was using these idiots I would be checking all there figures, ours is straight forward they are trying to bill us for a month and they have got there sums wrong would hate to see how many mistakes if we were with them for a year.
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