jamesbmarshall

No harm in trying! I am not sure why this is happening, but if it is with respect to Live@edu users then getting in touch with support is the best first step.

Yes - go to the purchase section of the admin portal; you should see all of the available plans both free and paid for.

I don't know of any tutorials specifically, but there are a number of education partners and developers who work on this sort of thing; some of whom lurk on this forum!

They did vanish, not quite sure why. Try here: Office 365 for education

This is the wrong way to go about it. If you have existing Live@edu tenancies that are live and in use today you must wait and go through the upgrade process. Details will be communicated to the administrator listed in the Service Management Portal Institution Profile. Do not try and manually move yourself. Take a look at the service descriptions, you will find the answers there: Download: Office 365 for Enterprise Service Descriptions - Microsoft Download Center - Download Details - I would recommend favouriting this page and referring back to it whenever you want to know about the capability of any of the constituent parts of Office 365 as the service descriptions are definitive. (Don't just download and print off - they are updated very frequently!)

If you're not already using Live@edu, which by the sounds of it you've not yet rolled it out, I would recommend cancelling the Live@edu service completely and just sign up straight onto Office 365, rather than go through the upgrade process. Go into Live@edu, delete any users you've created, and cancel the service at Windows Live Admin Center, then go to Secure Web Services for Schools, Colleges and Universities - Office 365 to sign up. The reason for this is that you've not got any production data or live users in the service. The upgrade process leaves existing users with two identities to deal with: one personal, one institutional. Any users created after the upgrade will only get an institutional identity so it makes sense to start everyone off in the same manner. If you want to know more about the upgrade, check out the wiki: Live@Edu Upgrade to Office 365 for education - Live@Edu Upgrade to Office 365 for education - Office 365 - Microsoft Office 365 Community

There is no option to switch it off. The information update is mandatory whether you use the SSO toolkit or not. After the upgrade to Office 365 is complete your existing users will manage their Windows Live IDs themselves, outside of your control. When it comes to resetting a forgotten password they will have to use the self-service portal which needs to be populated with some information. The SSO toolkit does not work, and is not supported, in Office 365 for education. In order to keep this functionality you'd need to move to AD FS 2.0 or Shibboleth federation. See the last question on this page for more: Live@edu

There is no way to stop it. Your staff will have to fill it in. If you don't want to go through this process with your students then you could upgrade your tenant to Office 365 and provision your pupils straight onto that. That's going to be the only way.

I know this has come up a few times with various people, but just FYI, Shibboleth is now supported. Find out more: Use Shibboleth Identity Provider to implement single sign-on

It's available now: Use Shibboleth Identity Provider to implement single sign-on

This is required as part of the forthcoming upgrade to Office 365 for education. As part of the upgrade your users Windows Live IDs become self-managed and in order to be able to do things like self-service password resets we need to collect some information. After the upgrade the SSO toolkit will need to be replaced with AD FS 2.0 federation, allowing you to manage your identity directly from your local AD; but the existing WLIDs will still exist for those upgraded users so that they retain access to services like SkyDrive, Xbox Live, Windows Phone, Zune, etc... Users can "make it go away" by filling in the form with their details. It's a one-time job.

If you haven't started deploying, and users aren't using the service currently, I'd recommend cancelling your Live@edu subscription and enrol straight onto Office 365 for education: http://education.office365.com; this will mean that you don't have to go through the upgrade process and get access to the new service straight away.

http://g.microsoftonline.com/0BXPS00EN/1240 They're not built in - you can download them for free and import them.

When you want to move to A2 you have to agree to the Office 365 terms of service, which is a simple process. If you don't want to do that you can stay using Exchange Online Plan 1 with no issue.

What is there that it doesn't do that concerns you?

You sign up for the trial which gives you access to the A3 plan (which is paid for) while you verify that you're an eligible institution. Once verified you can "purchase" the free A2 plan, or pay for the A3 and A4 plans if you want.

You don't have to use all the services Office 365 for education provides. You can pick and choose. For example if you just wanted Lync Online, but not Exchange or SharePoint, that's fine.

Office 365 for education is not a replacement for Office on the desktop. It provides the back-end services (Exchange Online, Lync Online and SharePoint Online) for you to use with your browser, or desktop applications. SharePoint Online does come with the Office Web Apps (Word, Excel, OneNote and PowerPoint) but these are lightweight versions for you to create, edit and collaborate "on the go". They work really well in conjunction with a desktop productivity suite, and provide a way to ensure your students and staff can still be productive wherever they are. As for it being 6 years behind Google Apps... Live@edu came first.

Just a quick heads up for those that have been waiting: Welcome to Office 365 for education - UK Live@edu Blog - Site Home - MSDN Blogs

When it comes to adding extra licenses, it's all done through the Office 365 portal - no need to involve anyone unless you're taking a paid service... then you'll need a way to pay. The SharePoint templates will be available to download and import into SharePoint Online, they're not built in.

That's me! Initially it will be an opt-in process that involves a tenant-wide password reset for every user. Over time customers will be scheduled and the upgrade process will become "hands free", so to speak, dropping the password reset requirement. If you have a particular desire to move this summer send me a PM. (Note: this is the busiest time of year for me, so don't expect an immediate response). The upgrades will start very shortly after the service launches. Keep in mind that aside from a password reset, you'll need to think about AD FS 2.0 if you wish to continue to use SSO as the current SSO toolkit is not supported in Office 365 for education. Existing users are brought across onto the Exchange Online Plan 1 SKU. From here administrators can choose to "purchase" the free A2 plan, or A3/A4 or any of the component SKUs as they require, and assign them to users. The two platforms are technically identical. There are some education specific SharePoint templates that you'll be able to use in your environment, I don't have the link to hand at the moment.

BlackBerry devices don't support Exchange ActiveSync the same way other smart phone devices do. BBs require BIS and BES in order to connect to Exchange. BBs can connect to Live@edu using an IMAP connection, and will be able to connect to Office 365 for education using RIMs free cloud hosted solution.

SkyDrive is very much a part of Live@edu - and is also a free service that anyone can sign up to. It is, however, a consumer service and therefore doesn't have any management tools - think of it as a cloud hosted USB memory stick. Office 365 users can use SharePoint Online if they choose, but they can still go and get a free SkyDrive as well.

I'll pass that back; in the mean time Safari, IE and Firefox all work.

That's correct, so take a moment and make sure your details are up to date otherwise you'll miss out on the information as it comes! Live@edu Upgrade: Are your details up to date? - UK Live@edu Blog - Site Home - MSDN Blogs