Hate_Lee

I was under the impression that both Arbor and Bromcom catered for maintained\free schools, their websites don't mention international or independent schools. What are other independent schools using? We are required to complete both ISC and DfE returns.

Likewise, I was informed yesterday by the office, I checked and then emailed their support. I was directed to their service status page and my case was "solved". I have the same issue this morning.

Is anyone else having problems with Schoolcomms? We can send emails, but not if we try to add a file as an attachment. Their solution is to keep trying....

Permissions in the staff area work on the tabs e.g. Personal Details, then on panels e.g. 6 Next of Kin. Staff code is on the Employment Details tab, so that's your starting point. Also the permission tends to work on the whole panel and not just certain fields within it.

Never had a problem with this. The Browser won't update until you refresh the screen by clicking Search. If you save the record then click search in the browser the passwords will be the same.

MACIT I was originally sent an email with Test at the end of the subject, I've dragged that out the bin and used that - all OK. Have imported my files. Hopefully your issue will be resolved quickly too.

David my file was sent from [email protected], the file has my school name and is a .li2, they have sent the file twice now (but same error). The error comes up when I select the file while in Batch Import Photographs | by Admission number - Photo license key expired. I logged a case two weeks ago, I called Friday too, but I have had no response to this error.

I'm with a different team so I get anything useful back I'll let you know.

Who do you get your support from? I'm getting on the phone now to mine.

No I've not upgraded for a while. Is your problem with an expired licence too? I've never had an issue with this before, and can't understand what's taking so long for them to send me one that works...

Mine said expired. I emailed Distribution and they sent the file again but it still wouldn't work. I was told to log a case, that was a week ago - still waiting for a license file that will work.

Most permissions are not field related, so you would be looking at making Student Basic Details editable. That's on the Class Teacher group. Personally I wouldn't recommend it, you'll end up with a lot of junk that won't be maintained, and maybe other fields getting changed.

Performance issues today and yesterday. If a fix has been released could you update your website accordingly? Do schools need to do anything to get fixed??

Thanks for that, I just checked their website too, saw the message posted. I wonder how long that's been there, as when they emailed 20 minutes ago, they didn't mention it was still an issue.

What's going on with Schoolcomms?? After being asked to use the web-based option because of a problem with attachments, it now keeps erroring! Are other schools experiencing the same issues? Just wondered if it was browser specific?