Bromcom_Alastair

Hi Karl, If your schools use Bromcom MIS and Vision, the Vision Analytics Pack for Power BI includes a trust-level Staff and Staff Absence dashboard. It provides: headline absence figures across the trust; breakdowns by absence category and reason; analysis by staff type and school; comparisons across all schools, selected schools or an individual school. The important caveat is that the standard dashboard uses staff absence data recorded in the schools’ Bromcom MIS databases. If EduPay is your sole source of absence data and that information is not also recorded or synchronised into Bromcom, the standard pack would not pick it up. You would need to bring the EduPay data into a bespoke Power BI model, whether through an export or another available connection. The Bromcom dashboard may still provide a useful reference for the measures and presentation you want. There is more information here: https://docs.bromcom.com/product-portfolio/mat-vision-analytics-pack-for-power-bi/ If you want to drop me a message, I’ll see whether we can share some anonymised screenshots or arrange for the dashboard to be demonstrated.

Hi Pickle - if you want to drop me a message with your school ID, I can see if I can get someone to help you out?

Hi @garethEds - I managed to find your original posting on the Bromcom Community and got someone to add a fuller reply to you on there. One users commented that: But to answer your other query about SMS credits, we've said: Hope this answered your question in full, and apologies for the delay.

@ultraspy2000 very sorry to hear you've had such a frustrating experience and things haven't been adequately addressed. Feedback is always taken seriously and we would therefore encourage you to lodge a format complaint with us so we can investigate and a full response can be provided. Details of our complaints process can be found here: How to Raise a Complaint About Bromcom's Products or Services

Hi Jaan - will look into this for you asap. We have a guide on customer care which includes case escalation here. However I will look to get this picked up as soon as possible via this channel now.

Hi NickDay85 - to my knowledge there is not a direct method for importing ePraise data into Bromcom. However it is possible to export the data from ePraise, do some work on it to make it fit, and then use a manual data import to Bromcom. The Customer Success Team normally assists customers with moving over to all aspects of Bromcom from 3rd parties and would be happy to help I'm sure. If you want to drop me a direct message with your school ID and email address I expect we can take a look with you.

Hi Mitchell1981 - I don't know of any off-the-shelf-products that could do this but you could feasibly create a scheduled report with the photos + a power automate process to push them to a local location? It may also be worth asking Salamander if they plan to develop such a tool for systems beyond SIMS given the changes in the market. Either way, if you have a case logged for this, drop me a message and I can see if I can get someone to assist you.

Hi there Pickle17 - have you got a case raised with the helpdesk at Bromcom on this one? If you want to drop me a DM I'll be happy to take a look for you.

https://www.prnewswire.co.uk/news-releases/bromcom-unveils-scomis-as-first-centre-of-excellence-to-transform-school-mis-support-302424479.html Bromcom unveils Scomis as first Centre of Excellence to transform school MIS support "Bromcom Computers Plc, a leading provider of AI-powered management information systems (MIS) and finance systems for schools, local authorities, and multi-academy trusts (MATs), is delighted to announce the launch of its groundbreaking Centre of Excellence (CoE) programme. Scomis, a trusted education technology provider with over four decades of experience, has been appointed as the UK's very first Bromcom Centre of Excellence." "Bromcom will be hosting a launch webinar on Friday 25th April at 11am, offering an inside look at the Centre of Excellence programme and a chance to hear directly from the Bromcom and Scomis teams. [Registration link]"

Hi Taz - if you're still struggling, do let us know and we will see what we can do. DM me a case reference if you have one and we can take a look. That said, I think psydii's response is on the money here.

Hi TopCoffee - feel free to drop me a DM if you would like me to put you in touch with someone at Bromcom to explore the offering.

Hi Gareth - glad to hear things are going well for you. Do give us a shout if you need anything.

If you need help on End of Year process in Bromcom Financewe've put together a dedicated support page with all the key resources, including: ✅ Step-by-step End of Year Guide ✅ Webinar recordings covering the full process ✅ Group support sessions for schools and support centres Access the End of Year Support Page

Hi Mitchell1981 - if you can DM me your site ID, I can see about arranging you some extra assistance via one of our services, if it's still needed?

Thanks for this. Will ensure it is passed on.

Good morning - web filtering could be affecting this if it's identifying the movement of lots of data to your browser as a problem and throttling it. Have you tried running the reports outside of the school's network, e.g. on a 4/5g network or from your home wifi? this can rule out the school's network as causing an issue. If you have a case logged, feel free to DM me the details and I can take a look.

Hi there - if your data manager spoke to Bromcom support, it likely would have been recorded in a case. If you want to message me the case reference, I'll gladly take a look at it and see what else we could do.

AI first debuted some time ago and there's been a lot of updates, especially around school data interaction. Glad to hear you're registered. If you want to follow up after the event (or even before), please DM me.

Due to another post on a similar topic, we created a survey to get feedback on the current One-Stop-Shop offering. We're interested in this feedback to help add features to the existing offerings and hopefully avoid having to go elsewhere. https://forms.office.com/e/CaLKLdrk7u Survey is currently open until the end of this week, but we'll be conducting similar ones periodically to try and track where we are.

For anyone that's commented here on 3rd party systems in place of Bromcom, or if you have a view on what's stopping you from taking Bromcom on fully, we'd love to hear from you in this survey. https://forms.office.com/e/CaLKLdrk7u

Hi all - We naturally want as few people as possible to feel Bromcom doesn't offer what they need. We're working on a way to capture some more of this information from everyone on the thread and anyone else that wants to contribute. I will come back to this thread with some more info as this progresses.