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ArfurDessy

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Everything posted by ArfurDessy

  1. Hi Looks like I have the same issue, do you know of any good repair agents? Thanks
  2. I am having a similar issue installing Windows 11 on to 3 x HP 250 G8 i7 Laptops. I have successfully managed to upgrade 6 x HP 250 G8 i5 Laptop (LiteTouch - network connection), however, with the i7s I get an error “Possible Cause Missing Storage Driver” – “FAILURE (7711): Disk OSDDiskindex(0) cannot be found!”. I contacted HP, who suggested doing a 'Firmware' upgrade "Intel Solid State Drive (SSD) Firmware Update - HPS2/HP06/HPS5/HPS9 Rev.A", which made not difference. After that HP said it's not our problem, you will need to contact INTEL or Microsoft for drivers?I've had these 3 x HP 250 G8 i7s for 6 weeks and still can't past the error, any suggestions would be greatly appreciated.
  3. We have been experiencing the storage issue for quite a number of weeks on our Dell 3100 Chromebooks. I have tried the changes that have been suggested in the forum: 1. Logout on lid closing – works 2. Erase all local user data – not working 3. Change download location to ‘Force Google Drive’ – not working (still allows students to choose download location) Resetting the Chromebooks through Admin Console works, however, the pain is having to connect them to a network afterwards, as this is too much for some of the Primary School Students to do. I did contact Google Support to ask if there was any way to automatically connect to a wireless network after the ‘Reset’. They said “Yes there was” and talked me through the process, however, that doesn’t work either. You need to manually connect to the wireless network to complete the provisioning of the Chromebook, then it automatically switches to the wireless network you set up. I will continue to badger Google Support for a suitable solution, unless someone comes up with one quicker😊
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