We have been experiencing the storage issue for quite a number of weeks on our Dell 3100 Chromebooks. I have tried the changes that have been suggested in the forum:
1. Logout on lid closing – works
2. Erase all local user data – not working
3. Change download location to ‘Force Google Drive’ – not working (still allows students to choose download location)
Resetting the Chromebooks through Admin Console works, however, the pain is having to connect them to a network afterwards, as this is too much for some of the Primary School Students to do. I did contact Google Support to ask if there was any way to automatically connect to a wireless network after the ‘Reset’. They said “Yes there was” and talked me through the process, however, that doesn’t work either. You need to manually connect to the wireless network to complete the provisioning of the Chromebook, then it automatically switches to the wireless network you set up.
I will continue to badger Google Support for a suitable solution, unless someone comes up with one quicker😊