dhandford

Has someone turned on the Mute sound option in the Group settings?

You mention the teacher uses a laptop, are they are on Wifi? It could be worth looking at the connection speed from Wifi, they might just be in a bad spot in regards to the AP. I would second getting upgrades from HDD to SSD if they are present as well.

I would second Freshservice, it is good at what it does.

We have exam accounts similar to others where we have them inactive until the session requires them, teachers manage which student uses which account and we just administer the accounts themselves, taking a backup after the exam and putting that in a secure area for exams staff to access. We then clear and reset the accounts using AD Manager. We have headaches with them though and I would like a better solution if anyone can suggest something else they do as the logistics of it all can get a bit overwhelming.

Hello! I've been setting this up with our Trust and just noticed that there is a setting for the PreviousVersionsRecoveryMinutesDisplay which has a description that looks a little different to what you can actually change, I can only set it to 200 rather than the maximum of 1440, is that intentional? I am on version 22.04.02.2024 Love the software btw