argosanti

We are hybrid at present - Microsoft for everything and Google Workspace for Flex/Chromebooks. Interesting though - is there a cost? Microsoft offers some Copilot functionality but costs do ramp up for something similar?

The examples given to me where things like signposting people to the correct information e.g. "i'm having a baby" might refer someone to the relevant maternity docs with the process explained; and the other was around constructing social media wording for job packs in the correct tone of voice etc. I'm sure they'll be other use cases, we do use Microsoft Flow for limited automations internally but seems to be a buzz word at present that AI Agents can save the company loads of time but not seeing many live examples.

What kind of use cases have you been using them for? Is it pricey?

Thank you! I will take a look.

I was recently approached by a colleague in school who was wondering if we had ever thought about providing tools to be able to create AI Agents to support repetitive activity. I've heard of the concept but haven't seen any examples of tools or how they're used in Education. Does anyone have any good examples or insight?

I have contacted them already and have got a template i'm working throuhg but sometimes looking at an example can raise additional questions around our data processing which may be relevent.

This is our issue, we use our instance for all data including Finance, HR and etc. So we need to ensure the DPIA is robust in case of any challenges. I've spoken to our internal teams who have sent over a template but was hoping glancing at someone else's might give me some ideas on where to start with ours. I am in contact with Freshdesk as surely they must have one as they work with departments in Government.

We're looking at buying Freshdesk for our helpdesk solution at our MAT and our procurement team has asked to complete a DPIA for this which we have never done before. Does anyone have one they'd be willing to share? Edit: we actually already have a Freshdesk instance we're just looking at scalling it up further so bringing on more departments etc. Due to the amount of agents we've had to go via Procurement rather than CC.

Hi All, Hope you don't mind me piggy backing of the back of this thread but does anyone have a DPIA - Data Protection Assessment for Freshdesk they'd be willing to share?

We're considering ClassLink - can I ask did you ever get it linked to Arbor? they're telling me they are unsure they can integrate?

I should have mentioned that we have a CloudFlare account and we use that primarily for DNS however they don't take BACS and only take payment via Credit Card unless you're an enterprise customer. I spoke with our Account/Customer Success Contact last week and unfortunately nothing they can do unless we significantly increase our spend.

We're a large MAT with a lot domain and digital assets. Does anyone know of a good registrar we can use for domains? Ideally one that accepts payment via BACS/Invoice? We're currently using Paragon but since being taken over by GoDaddy the support and experience has been terrible. We currently have 110 domains registered with them but I'm looking at moving them if we can find a fairly decent registar?

Hi All, What do you guys recommend to schools with devices that are end of life? Do you remove from schools or do you keep? If so, how do protect them. We have several schools who have iPads (e.g. Ipad 2's) but don't have the money to replace them so it's tough situatution if we were to mandate removing them.

Hi all, We look after several schools and we're looking at using AutoPilot to deploy machines straight from factory to customer. Does anyone else use AutoPilot? We use DirectAccess which isn't compatible with AutoPilot however we'll be shipping the devices to schools so as they're being set-up on prem they should pick up the DA group policy but wondered if anyone had encountered any problems. As will all things, we've not got much time to test but looking to try it out in Summer and see if we can get it working.

I've now heard back from Wonde who have advised that unfortunately this doesn't work with anything other than Chromebooks even with GCPW